Eunice Maluto
Summary
I’m a dedicated and trustworthy professional who genuinely enjoys providing exceptional service and creating unforgettable dining experiences for restaurant guests. I’m skilled at anticipating customer needs, addressing concerns, and resolving issues quickly. I maintain a positive and focused attitude, even in fast-paced, high-pressure environments.
Overview
5
5
years of professional experience
Work History
Waitress
Kumamoto Japanese Restaurant
11.2022 - Current
- Cultivated connections with guests to ensure their return.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Front of the House
Panda Express
08.2024 - 02.2025
- Worked effectively in fast-paced environments.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Hostess
Kuramoto Japanese Restaurant
01.2020 - 10.2022
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Education
BBA - Hospitality Management
Austin Peay State University
Clarksville, Tennessee05-2027
Associate of Science - Liberal Arts
Austin Peay State University
Clarksville, TN05-2025
High School -
Sycamore High School
Pleasant View, Tennessee05.2023
Skills
- Communication
- Strong work ethic
- Project management
- Organizational development
- Problem-solving
- Hospitality service expertise
- Time management
- Cash handling
Timeline
Front of the House
Panda Express
08.2024 - 02.2025
Waitress
Kumamoto Japanese Restaurant
11.2022 - Current
Hostess
Kuramoto Japanese Restaurant
01.2020 - 10.2022
High School -
Sycamore High School
BBA - Hospitality Management
Austin Peay State University
Associate of Science - Liberal Arts
Austin Peay State University
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