Anna Schmid
Oswego,NY
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Waitress
Old City Hall Brewery
Oswego, New York
08.2025 - Current
- Developed positive relationships with regular customers through friendly conversation.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Assisted other wait staff members in times of heavy customer traffic.
- Checked back with customers throughout meal service to ensure satisfaction.
- Provided exceptional customer service in a high-paced dining environment.
- Took accurate orders and communicated them to kitchen staff efficiently.
- Assisted in menu recommendations based on guest preferences and dietary needs.
- Managed table settings and maintained cleanliness throughout service shifts.
- Collaborated with team members to ensure smooth restaurant operations.
Waitress
Silo Ridge Field Club
Amenia, NY
04.2025 - Current
- Provided exceptional customer service in a high-paced dining environment.
- Took accurate orders and communicated them to kitchen staff efficiently.
- Assisted in menu recommendations based on guest preferences and dietary needs.
- Resolved customer complaints promptly to enhance guest satisfaction experience.
- Developed positive relationships with regular customers through friendly conversation.
Crew Member
Dunkin'
Milan, NY
02.2023 - 08.2025
- Worked in a fast paced environment
- Handled customer care
- Operated the cash register
- Prepared food and drinks
- Prepared and served food and beverages to customers efficiently.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in inventory management by restocking supplies as needed.
- Adhered to safety and health regulations while handling food items.
- Supported training of new crew members on standard operating procedures.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Busser
barbaro
Millbrook, NY
05.2022 - 06.2022
- Cleared tables quickly and efficiently after guest departures.
- Assisted servers by delivering food and drinks to tables.
- Set up dining areas for special events and large parties efficiently.
Gatekeeper
Stanfordville rec
Stanfordville, NY
06.2019 - 08.2021
- I would check people into the Rec and give them seasonal passes, swim lesson passes, etc..
- Assisted visitors with inquiries and provided directions within the recreation center.
- Maintained cleanliness and organization of reception and common areas.
- Responded to customer concerns and issues.
Education
Undergraduate - Psychology and Childhood advocacy studies
SUNY Oswego
Oswego, NY 08.2023 - 11.2025
Junior High School Education -
Stissing Mountain High School
Pine Plains, NY 09.2019 - 06.2023
Skills
- Customer service
- Time Management
- Cooking
- Food service
- Cash register
- Communication
- Organizing
- Cashiering
- Organizational skills
- Cleaning Experience
- Food industry
- Babysitting
- Bussing
- Swimming
- Leadership
- Fundraising
- Organizational Skills
- Caregiving
- Nannying
- Animal Care
- Experience with Children
- Serving
- Sales
- Cash handling
- Communication Skills
- Childcare
- Restaurant experience
- Pet Sitting
- Math
- Writing Skills
- Food Preparation
- Phone etiquette
- Toddler Care
- Driving
- Effective communication
- Team collaboration
- Conflict resolution
- Attention to detail
- Sales techniques
- Strong multitasking
- Handling complaints
- Basic math
- Hospitality and accommodation
Certification
Driver's License
Mandated Reporter
Social and Behavioral Research
Groups
Alpha Epsilon Phi, 04/01/24, Present, I am Greek Council Representative of my sorority and I am an active member.
Timeline
Waitress
Old City Hall Brewery
08.2025 - Current
Waitress
Silo Ridge Field Club
04.2025 - Current
Undergraduate - Psychology and Childhood advocacy studies
SUNY Oswego
08.2023 - 11.2025
Crew Member
Dunkin'
02.2023 - 08.2025
Busser
barbaro
05.2022 - 06.2022
Junior High School Education -
Stissing Mountain High School
09.2019 - 06.2023
Gatekeeper
Stanfordville rec
06.2019 - 08.2021