Summary
Work History
Skills
Languages
Timeline
Generic

Eunice Mejia

Milwaukee ,WI

Summary

Dynamic manager with a proven track record at Jose’s Blue Sombrero, excelling in customer service and team leadership. Enhanced operational efficiency through effective staff training and inventory management, resulting in reduced costs. Fostered a collaborative environment, driving employee engagement and satisfaction while consistently exceeding guest expectations.

Work History

Manager

Jose’s Blue Sombrero
  • Oversaw daily operations to enhance customer service and satisfaction.
  • Trained and mentored team members to improve efficiency and productivity.
  • Developed staff schedules ensuring optimal coverage during peak hours.
  • Implemented inventory management practices to reduce waste and costs.
  • Streamlined communication between front-of-house and back-of-house teams.
  • Led initiatives to maintain compliance with health and safety regulations.
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Bartender Supervisor

Jose’s Blue Sombrero
2022 - 2025
  • Supervised daily bar operations, ensuring adherence to service standards and quality control.
  • Trained and mentored new bartenders on cocktail preparation and customer service excellence.
  • Managed inventory levels, placing orders for supplies to optimize stock availability
  • Analyzed sales trends to make informed decisions on seasonal menu offerings and promotions.
  • Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
  • Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Cross-functional teamwork
  • Clear communication

Languages

Spanish
Native or Bilingual
Italian
Elementary

Timeline

Manager

Jose’s Blue Sombrero

Bartender Supervisor

Jose’s Blue Sombrero
2022 - 2025
Eunice Mejia