Eunice Song
Poway,CA
Summary
Dynamic team player with a proven track record in logistics coordination at FNS, pharmacy operations at Alta Bate Summit Hospital, and customer service excellence at Starbucks. Skilled in handling complex situations and fostering positive customer relationships. Demonstrates strong compliance awareness and people management abilities, enhancing team efficiency and client satisfaction.
Overview
5
5
years of professional experience
Work History
Logistics Coordinator
FNS
05.2005 - 05.2006
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
Pharmacy Technician
Alta Bate Summit Hospital
06.2002 - 12.2004
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Starbucks Barista
Starbucks
San Leandro, CA
01.2001 - 12.2004
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
Associate Of Applied Science - Pharmacy Technician
WesternUniversity
San Jose, CA06.2002
Skills
- Good with people skill
- Handling any situations well
- Team player
Timeline
Logistics Coordinator
FNS
05.2005 - 05.2006
Pharmacy Technician
Alta Bate Summit Hospital
06.2002 - 12.2004
Starbucks Barista
Starbucks
01.2001 - 12.2004
Associate Of Applied Science - Pharmacy Technician
WesternUniversity