Summary
Overview
Work History
Education
Skills
Timeline
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Eunice Unique Pickens

Madison,WI

Summary

Dynamic and safety-focused professional with extensive experience as a Transit Bus Operator at Metro Transit. Proven track record in passenger safety and compliance, complemented by strong customer service and calm decision-making under pressure. Skilled in route adherence and vehicle inspection, ensuring efficient and reliable transportation services.

Overview

11
11
years of professional experience

Work History

Transit Bus Operator

Metro Transit
02.2023 - Current
  • Operate city transit buses on assigned routes while maintaining strict schedule adherence
  • Safely transport passengers to destinations while following all traffic and transit regulations
  • Provide courteous and professional customer service to a diverse passenger population
  • Perform light interior cleaning and maintain a clean, safe coach environment
  • Communicate effectively with dispatch and passengers regarding routes and schedules

School Crossing Guard

Traffic and Engineering
08.2022 - 02.2023

Ensure safe crossing for school children

  • Ensure safe crossing for school children and pedestrians at designated intersections
  • Monitor traffic flow and enforce crossing safety procedures
  • Educate children on proper street-crossing techniques and awareness
  • Maintain alertness and calm judgment in high-traffic conditions

and pedestrians at designated intersections

• Monitor traffic flow and enforce crossing safety procedures

• Educate children on proper street-crossing techniques and awareness

• Maintain alertness and calm judgment in high-traffic conditions

Multi-Unit Manager

Popeyes® Louisana Kitchen
12.2014 - 07.2022
  • Managed daily operations with focus on safety, compliance, and customer satisfaction
  • Conducted cash audits, store audits, and inventory control
  • Maintained consistent readiness for Health Department and Steritech inspections
  • Managed labor, food cost, and scheduling across multiple shifts
  • Led and trained team members with a positive, professional leadership style

Non-Emergency Medical Driver

Innovative Transportation
12.2016 - 09.2020
  • Transported passengers safely to medical and non-emergency appointments
  • Maintained vehicle cleanliness and performed basic mechanical checks
  • Recorded mileage, passenger documentation, and required signatures
  • Managed time efficiently to meet scheduled pick-ups and drop-offs

Education

GED -

Madison Area Technical College
Madison, WI

Skills

  • Safe driving
  • Accident reporting
  • Defensive driving
  • Vehicle inspection
  • CDL Bus Operation
    City & Paratransit Transportation
    Passenger Safety & Compliance
    Route & Schedule Adherence
    Time Management
    Customer Service Excellence
    Multi-Unit & Team Management
    Calm Decision-Making Under Pressure

Timeline

Transit Bus Operator

Metro Transit
02.2023 - Current

School Crossing Guard

Traffic and Engineering
08.2022 - 02.2023

Non-Emergency Medical Driver

Innovative Transportation
12.2016 - 09.2020

Multi-Unit Manager

Popeyes® Louisana Kitchen
12.2014 - 07.2022

GED -

Madison Area Technical College