Eunique Williams
Kennesaw,GA
Summary
Integrated health science graduate with 3+ years of customer service and administrative support experience in request coordination and issue resolution. Maintain accurate records, review information, and communicate clearly with customers and stakeholders to keep sensitive information organized and priorities on track. Apply strong organization, analytical thinking, and precise data entry in fast-paced, customer-focused environments.
Overview
2
2
years of professional experience
Work History
Head Concierge (Full-time)
Carter-Haston
Atlanta, GA
10.2022 - 12.2024
- Acted as the primary point of contact for residents, prospective residents, vendors, and guests in a 342-unit luxury residential community.
- Coordinated resident requests, appointments, reservations, and service needs, ensuring accurate communication to relevant parties.
- Trained and supervised a team of ten concierge associates while supporting consistent procedures and service standards.
- Reviewed incoming requests and routed matters to appropriate team members for timely resolution.
- Maintained organized records to support daily administrative operations in a fast-paced, customer-focused environment.
Mobile Expert (Full-time)
Metro by T-Mobile
Atlanta, GA
07.2022 - 10.2022
- Resolved customer account questions and service concerns by reviewing account information and providing tailored solutions.
- Maintained accurate customer and transaction records in company systems, ensuring data integrity and reliability.
- Oversaw inventory of 2,000 products, ensuring accurate records and optimal organization for efficient access.
Education
Degree - Integrated Health Science
Kennesaw State University
Kennesaw, GA05-2026
Basic Life Support (BLS) -
American Heart Association
Atlanta, GA07-2024
Skills
Personal Information
Title: Integrated Health Science Graduate | Healthcare Administrative Support | Customer Relations
AWARDS
Dean's List May 2026, GPA 3.1
COMMUNITY SERVICE & CAMPUS ACTIVITIES
- Chamblee High School, Cheer Program Volunteer Organizer, 2024-08, 2025-05, Supported the organization and coordination of food for cheer events, assisting in scheduling, communication, and logistics.
- Carter-Has ton, Community Cleanup Volunteer, 2024-06, Served as building representative in the planning and organization and recruitment efforts involved in cleanup events., Participated in local cleanup initiatives removing litter and debris in local Atlanta to promote a cleaner, and healthier environment.
Extracurricular Activities
- Dance Team Member, Campus Kulture
- Kennesaw State University
- August 2021 January 2023
- Performed various different dance routines in front of thousands of students fostering school spirit.
- Played a key role in assisting newcomers on the team ensuring peak performance on game days.
Timeline
Head Concierge (Full-time)
Carter-Haston
10.2022 - 12.2024
Mobile Expert (Full-time)
Metro by T-Mobile
07.2022 - 10.2022
Degree - Integrated Health Science
Kennesaw State University
Basic Life Support (BLS) -
American Heart Association