Eunmi Lee
Auburn,AL
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
12
12
years of professional experience
Work History
Planning and Management Assistant Manager
Dongyoung Sports Center
09.2012 - 04.2014
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Completed daily logs for management review.
- Performed wide-ranging administrative, financial and service-related functions.
Customer Service Supervisor
Iaspis Fitness
08.2005 - 02.2009
- Maintained up-to-date knowledge of company products and services, effectively communicating changes to the team for seamless customer support.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Receptionist
California Fitness
02.2003 - 05.2005
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
Receptionist
Walkerhill Hotel
02.2002 - 01.2003
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
Education
No Degree - Hotel Management
Daewon University
Korea02-2002
Skills
- Problem-solving
- Time management
- Multitasking and organization
- MS office
Languages
Korean
Native or Bilingual
English
Limited Working
Timeline
Planning and Management Assistant Manager
Dongyoung Sports Center
09.2012 - 04.2014
Customer Service Supervisor
Iaspis Fitness
08.2005 - 02.2009
Receptionist
California Fitness
02.2003 - 05.2005
Receptionist
Walkerhill Hotel
02.2002 - 01.2003
No Degree - Hotel Management
Daewon University
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