Summary
Overview
Work History
Education
Skills
Certification
Professional Development
Leadership Experience
Accomplishments
Timeline
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Eunseo Yang

Eunseo Yang

Logistics Coordinator
Palisades Park,NJ

Summary

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

2
2
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
3
3
Languages

Work History

Marketing Coordinator & Store Manager

Haru Film (Feelim Café)
Palisades Park, New Jersey
09.2024 - Current
  • Customer Service: Delivered exceptional customer service, resulting in positive reviews on various SNS platforms (Instagram, Yelp, Google Reviews), which boosted the café’s online reputation and increased customer retention by 20%
  • Social Media Management: Created and managed Instagram campaigns, increasing brand engagement by 30% through strategic influencer collaborations and creative content
  • Team Collaboration: Trained and supervised staff to ensure high service standards, leading to a 25% improvement in team efficiency and customer feedback scores

Export Operations Coordinator

CNL Inc.
Carlstadt, New Jersey
02.2024 - 08.2024
  • Shipment Coordination: Managed the end-to-end process for over 200 international shipments monthly, ensuring timely delivery and accurate documentation
  • Problem Solving: Played a key role in resolving the Baltimore Bridge Collapse crisis by quickly rerouting shipments and communicating with clients, ensuring minimal disruption and maintaining 100% client satisfaction during the critical period
  • Client Communication: Recognized as 'Employee of the Year' within the export team for exceptional client communication and problem-solving skills, leading to a 20% increase in client satisfaction
  • Document & Data Management: Regularly monitored and verified shipping documents and cutoff data and improving overall accuracy in export operations

Buying Assistant

Grand SK
East Rutherford, New Jersey
01.2023 - 01.2024
  • Procurement Support: Assisted in managing procurement processes, including supplier communication and purchase order creation, ensuring smooth operations
  • Inventory Management: Utilized QuickBooks and Excel Pivot Tables to track and analyze inventory levels, reducing overstock by 15% and improving supply chain efficiency
  • Cost Savings: Played a key role in supporting supplier negotiations and identifying cost-saving opportunities, contributing to a 10% reduction in procurement costs and helping the team achieve its financial goals
  • Reporting: Prepared detailed monthly procurement reports using Excel, providing actionable insights that supported data-driven decision-making for the team

Education

Bachelor of Science - Chinese & International Trade

Dong-A University
01.2019 - 02.2023

Port Logistics Specialist Training Course -

Dong-A Port Logistics Specialist Training Course
05.2022 - 01.2023

Skills

  • Supply Chain Management

  • Logistics Coordination

  • Data Analysis

  • Problem-solving

  • Customer service

  • Shipping documentation

Certification

HSK Level 6 (Chinese Proficiency)

Professional Development

  • USA Internship program, Completed an intensive internship in trade and logistics, gaining hands-on experience in international supply chain management.
  • Coursera Courses, Enrolled in advanced courses in data analysis, supply chain optimization, and Lean Six Sigma to stay ahead in the logistics field.

Leadership Experience

Spearheaded end-to-end export logistics operations at CNL Inc., leading a team of 5 to ensure 100% on-time delivery for over 200 international shipments monthly.

Accomplishments

Successfully managed the Baltimore Bridge Collapse crisis by rerouting shipments and maintaining 100% client satisfaction during a critical period.

Awarded "Employee of the Year" within the export team for outstanding client communication and problem-solving skills.

Reduced documentation errors through meticulous data verification and process improvements.

Timeline

Marketing Coordinator & Store Manager

Haru Film (Feelim Café)
09.2024 - Current

Export Operations Coordinator

CNL Inc.
02.2024 - 08.2024

Buying Assistant

Grand SK
01.2023 - 01.2024

Port Logistics Specialist Training Course -

Dong-A Port Logistics Specialist Training Course
05.2022 - 01.2023

Bachelor of Science - Chinese & International Trade

Dong-A University
01.2019 - 02.2023

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Eunseo YangLogistics Coordinator