Euridicy Rodriguez
Ramona,CA
Summary
Dedicated chiropractic assistant with experience supporting patient care, physical therapy, front office operations and clinical workflows in a fast-paced healthcare setting. Skilled in patient education, financial discussions, and assisting providers with treatment delivery. Recognized for adaptability, commitment for improving patient outcomes, and overall clinic efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Chiropractic Assistant
Dilliard Chiropractic
El Cajon
05.2024 - Current
- educate patients on recommended treatment plans and financial options, achieving an average of 85% patient conversion rate.
- execute accurate patient registration, insurance eligibility, referrals, financial documentation, and schedule appointments for 300+ patients
- Assist Doctor with patient care, including documenting into patient's electronic health record, complying with HIPAA regulations
- train and mentor staff members with office procedures
- Prepared treatment rooms by cleaning surfaces and restocking supplies, contributing to a welcoming environment for patients.
- assisted patients with mobility and supported clinical activities as directed by the provider
Shift Supervisor
CVS
El Cajon, California
02.2016 - Current
- Supervised employees and established priorities to enhance store performance.
- Executed store opening and closing procedures to ensure operational readiness.
- Addressed customer issues and resolved conflicts, consistently ranking in the top 3 for customer service.
- Cross-sourced to assist pharmacy by handling patient check-in, answering phones, and sorting prescriptions and insurance inquiries to improve service efficiency.
- Balanced cash drawers and prepared deposits to maintain financial accuracy.
- Promoted membership cards to customers, resulting in increased sales and enhanced customer loyalty.
Fitness Instructor/ Front Desk Attendant
Planet Fitness
Alhambra, USA
08.2021 - 08.2024
- Led fitness exercises to enhance strength and endurance while prioritizing member safety.
- Created a motivational environment that engaged members and maintained fully booked classes.
- Provided education on fitness and health topics to empower members with knowledge.
- Welcomed members and facilitated efficient check-in processes for a positive experience.
- Addressed member inquiries and concerns efficiently to maintain satisfaction.
- Conducted gym tours and actively solicited memberships from potential clients.
Education
Certificate - general education
CITRUS COLLEGE
GLENDORA, CA05-2017
High school or equivalent - CHINO, CA
CHINO HIGH SCHOOL
CHINO, CA06-2013
Medical Assistant , Pharmacy Clerk -
Baldy View ROP
Ontario, CA03-2013
Some College (No Degree) -
UNIVERSITY OF LA VERNE
LA VERNE, CASkills
- provide administrative and clinical support
- Electronic health records
- Insurance verification
- Patient education
- deliver excellent customer service
- Multitasking across systems
- effective written and verbal communication
- professional and reliable
Certification
- BLS American Heart Association
- NASAM personal training certification
Timeline
Lead Chiropractic Assistant
Dilliard Chiropractic
05.2024 - Current
Fitness Instructor/ Front Desk Attendant
Planet Fitness
08.2021 - 08.2024
Shift Supervisor
CVS
02.2016 - Current
Certificate - general education
CITRUS COLLEGE
High school or equivalent - CHINO, CA
CHINO HIGH SCHOOL
Medical Assistant , Pharmacy Clerk -
Baldy View ROP
Some College (No Degree) -
UNIVERSITY OF LA VERNE