Summary
Overview
Work History
Education
Skills
Notification
Certification
Languages
Accomplishments
Timeline
Generic

EUSTACE OPARA-NDUDU

Houston

Summary

Compassionate healthcare professional with extensive experience at MD Anderson Cancer Center, specializing in patient transport and care. Demonstrated problem-solving skills and strong communication enhance patient comfort and safety. Committed to regulatory compliance and quality improvement, consistently achieving high service standards in fast-paced environments.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Patient Escort

MD Anderson Cancer Center Hospital
Houston
05.2023 - Current
  • Safely transported patients to and from various departments within the hospital, ensuring comfort and safety.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Restrained patients to prevent violence or injury while assisting physicians or nurses to administer treatments.
  • Provided emotional support to anxious patients prior to examinations or treatments.
  • Responded to transport requests promptly, prioritizing based on patient needs and medical staff instructions.
  • Greeted and welcomed patients in a friendly manner.
  • Assisted patients with mobility, including helping them in and out of wheelchairs, beds, and transport vehicles.
  • Maintained schedules by delivering patients safely and on time to procedure rooms.
  • Assisted patients to their destinations, such as waiting rooms or medical examination rooms.
  • Provided wheelchairs to those who needed assistance with mobility.
  • Checked wheelchair and stretcher functionality prior to patient pick up.
  • Monitored patient condition during transit and alerted appropriate personnel if there were changes in status or health concerns.
  • Lifted patients to move off beds, examination tables or stretchers.
  • Maintained strict adherence to hygiene and infection control policies, sanitizing transport equipment after each use.
  • Maintained patient confidentiality and ensured that all HIPAA requirements were met.
  • Greeted patient and explained transport plan and destination.
  • Upheld hospital standards of professionalism, including wearing proper identification and uniform during all transports.
  • Supported departmental goals by participating in quality improvement initiatives related to patient transport services.
  • Attended training sessions related to proper patient handling techniques.
  • Communicated effectively with patients of diverse backgrounds, ages, and medical conditions.

EVS Floor Technician

Houston Methodist
Houston
02.2023 - 12.2024
  • Ensured compliance with OSHA regulations concerning health and safety standards in work areas.
  • Kept business entrances clean, tidy and professional in appearance.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Steam-cleaned or shampooed carpets.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Performed floor care duties such as waxing, buffing and refinishing hard surface floors using appropriate chemicals.
  • Completed daily logs detailing tasks performed and any repairs needed during shift.
  • Participated in regular meetings with management team to discuss progress and challenges faced while performing duties.
  • Ensured all safety protocols were followed when operating machinery.
  • Stripped, sealed and polished floors.
  • Assisted with the set-up of tables and chairs for special events or meetings.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Followed established procedures for proper handling of hazardous materials according to state and federal guidelines.

EVS Technician

Crothall Healthcare Services
Houston
02.2022 - 09.2023
  • Completed assigned sweeping, floor maintenance and window-washing.
  • Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
  • Followed safety guidelines to ensure a safe work environment for staff members and visitors.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Disinfected surfaces using approved chemicals according to safety regulations.
  • Operated and maintained cleaning equipment, performing repairs as necessary.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Adhered strictly to departmental policies regarding confidentiality of guest information.

Caregiver

St. Francis Affordable Assisted Healthcare Service
Houston
01.2020 - 01.2022
  • Provided emotional support to clients during difficult times.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Monitored health and well-being of clients and reported significant health changes.
  • Improved patient outlook and daily living through compassionate care.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Participated in team meetings regarding client progress or concerns raised by family members.
  • Recorded client status progress and challenges in logbooks and reports.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Consulted with client care team to continually update care plans.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.

Administrative Assistant

Imo State University Owerri
Owerri
01.2008 - 10.2018
  • Managed office supplies inventory and placed orders when necessary.
  • Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Executed on-time, under-budget projects by solving complex issues for senior leadership.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Developed and maintained filing systems for confidential documents and records.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.

Education

Master of Science - Health Care Administration

Columbia Southern University
Orange Beach, AL
07-2027

Master of Science - International Affairs And Diplomacy

Imo State University
Owerri Nigeria
09-2007

Skills

  • Problem solving
  • Customer service
  • Regulatory compliance
  • Patient Care Ethics
  • Equipment cleaning and inspection
  • Excellent communication
  • Patient transport
  • Goal setting
  • Interpersonal skills
  • Patient escorting
  • Organizational skills

Notification

We warmly congratulate you

Certification

  • Basic Life Support (CPR) 5/15/2023
  • Employee Education Event (EEE) 03/12/2024
  • Bias: Awareness and Impact 03/07/2024
  • Radiation Safety Training 03/07/2024
  • Being Professional at MD Anderson 03/06/2024
  • How to Communicate Effectively 02/13/2024
  • Employee Education Event 03/10/2025
  • Sexual Misconduct Prevention Training 03/16/2025

Languages

English, Igbo
Professional

Accomplishments

  • EMEKUKU MY TOWN (The Socio-political & Economic Perspectives). Published 2012 with ISBN
  • HURDLES OF THE IVORY TOWER (The in and out of Nigeria Tertiary Institutions) Published 2006 with ISBN

Timeline

Patient Escort

MD Anderson Cancer Center Hospital
05.2023 - Current

EVS Floor Technician

Houston Methodist
02.2023 - 12.2024

EVS Technician

Crothall Healthcare Services
02.2022 - 09.2023

Caregiver

St. Francis Affordable Assisted Healthcare Service
01.2020 - 01.2022

Administrative Assistant

Imo State University Owerri
01.2008 - 10.2018

Master of Science - Health Care Administration

Columbia Southern University

Master of Science - International Affairs And Diplomacy

Imo State University

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EUSTACE OPARA-NDUDU