Eustolia Iser
Odessa,USA
Summary
Thank you for the opportunity to apply for this role at your company. After reviewing your job description it's clear that you're looking for a candidate that is extremely familiar with the responsibilities associated with this role, and can perform them confidently. Given these requirements I am certain that I have the necessary skills to successfully do the job adaptly and perform above expectations. I am an adaptable professional who has been consistently praised as hard-working by my co-workers and management. I've developed a skill set directly relevant to the role you are hiring for, including customer satisfaction. Overall, I have consistently demonstrated teamwork and communication abilities in every aspect of my career, and I invite you to review my detailed achievements in the attached resume. I hope you will agree that I am the type of competent and competitive candidate you are looking for. Thank you for your consideration, and I look forward to hearing from you soon.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal
Midland, TX
01.2017 - Current
- Providing security and safety for client property and personnel, monitoring all entrances and exits, monitoring CCTV, receptionist answering phone calls and directing calls as needed.
Administrative Assistant
Danos LLC
Midland, TX
2021 - Current
- Monitor oil and gas production systems through SCADA and control systems in real time.
- Respond to alarms, alert and abnormal operating conditions.
- Analyzed pressures, flow rates, tank levels and equipment performance.
- Coordinated with field operators, maintenance teams and supervisors to resolve issues.
- Initiated emergency response procedures were required.
- Documented operational changes, incidents and shift activities and control logs.
- Support startups, shutdowns, and system adjustments remotely.
- Ensured compliance with safety, the environmental and regulatory requirements.
- Track and report production volumes and downtime.
- Maintain clear communication during shift handovers
- Developed and maintained filing systems to improve document retrieval efficiency.
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Merchandiser
Road Ranger
Odessa, TX
01.2015 - 01.2019
- Kept workstation neat, clean and well-stocked with store inventory
- Used POS machine to order stores inventory.
Cashier/Customer Service
Road Ranger, LLC
Odessa, TX
07.2015 - 10.2017
- Monitor oil and gas production systems through SCADA and control systems in real time.
- Respond to alarms, alert and abnormal operating conditions.
- Analyzed pressures, flow rates, tank levels and equipment performance.
- Coordinated with field operators, maintenance teams and supervisors to resolve issues.
- Initiated emergency response procedures were required.
- Documented operational changes, incidents and shift activities and control logs.
- Support startups, shutdowns, and system adjustments remotely.
- Ensured compliance with safety, the environmental and regulatory requirements.
- Track and report production volumes and downtime.
- Maintain clear communication during shift handovers
- Developed and maintained filing systems to improve document retrieval efficiency.
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Education
3 - Business Technology
Career Center
Odessa, TXHigh school or equivalent - Business Technology
Career Center
Odessa, TX05-1998
Skills
- Reported safety concerns, security breaches and unusual circumstances verbally, writing and via email communication (4 years)
- Provided information and assistance to staff and visitors to promote safety (4 years)
- Created incident reports and notifying appropriate personnel in an event of emergency (4 years)
- Assisted guest by answering questions and providing directions and instructions (4 years)
- Monitoring CCTV (4 years)
- Watched for and reported irregularities such as fire hazards, leaking water pipes (4 years)
- Interacted with customers and resolved customer complaints in friendly, service-oriented manner (10 years)
- Performed cash transactions with accuracy and precision (10 years)
- Performed cashier duties and provided exceptional customer service during service periods and breakes (10 years)
- Created world-class customer experience through front and customer engagement and point-of-sale interaction (10 years)
- Supervised and trained personnel and various cashier tasks and duties (10 years)
- Processed customer transactions and handled cash and inventory control (10 years)
- Followed standard procedures for issuing cash refunds (10 years)
- Demonstrated strong skill set and suggestive selling techniques for add-on sales (10 years)
- Merchandising (5 years)
- Assisted merchandisers and designers and creating and setting up product showrooms (5 years)
- Build relationships in stores by serving as liaison between clients and store associates (5 years)
- Insured cleanliness of sales floor and receiving area following processing on truck days (5 years)
- Processed inbound freight and organized per instructions (5 years)
- Ordered merchandise and resolve minor complaints in absence of manager (5 years)
- Practiced safe and secure loading methods to maximize space (5 years)
- Worked both independently and under management direction (10 years)
- Checked all incoming and outgoing packages for quantity and quality accuracy (5 years)
- Managed inventory to discourage overages and shortages (5 years)
- Perform daily inventory and order necessary supplies to maintain adequate inventory (5 years)
- Delivery Driver Experience
- Typing
- Warehouse experience
- Load & unload
- Dispatching
- Surveillance
- Spanish
- English
Certification
- CPR Certification January 2020 to January 2022
- Security License Level 2 January 2020 to January 2022
- First Aid Certification
- Security License Level 3 September 2021 to September 2023
Languages
English - Expert
Assessments
- Security guard skills — Highly Proficient July 2021
- Assessing risks, enforcing security standards, and handling complaints
- Full results: Highly Proficient
- Delivery driver — Highly Proficient March 2021
- Interpreting instructions or signs and solving problems
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
- Communication
- Email writing
- Customer service
- Excel
- Microsoft
- Outlook
- Google Drive
Timeline
Security Officer
Allied Universal
01.2017 - Current
Cashier/Customer Service
Road Ranger, LLC
07.2015 - 10.2017
Merchandiser
Road Ranger
01.2015 - 01.2019
3 - Business Technology
Career Center
High school or equivalent - Business Technology
Career Center
Administrative Assistant
Danos LLC
2021 - Current