Eustolio Reyna

• Proficient in diagnosed and troubleshoot Ice Maker, Slushie machine, Soda Dispenser, Cooler, Vender.
• Epa 608 Universal Certification, troubleshoot and repair refrigeration systems.
• Explained diagnostic findings to customers and outlined repair or service options.
• Inspected equipment to diagnose operational issues.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Increased customer satisfaction by providing timely and efficient service for various technical issues.

• Ensured accurate and complete installations by closely following manufacturer guidelines and adhering to industry best practices.
• Improved customer satisfaction by providing timely and efficient installations of various equipment.
• Continuously updated technical knowledge through training sessions, workshops, and self-directed learning to provide exceptional service to clients.
• Installed new equipment and explained operation and routine maintenance protocols to customers.

• Issued parts to technicians to complete refurbishment repairs.
• Collaborated with technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
• Provided exceptional service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
• Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.

Operated complex supply systems to manage requirements determination, inventory control, storage and issue of supplies and equipment

Ensured accurate and timely processing of supply requests, orders and returns.

Attend and graduate from Airman Leadership School for frontline supervisory roles.