Open To Work
Eva Ahmad
Renton,Washington
Summary
Results-oriented retail professional skilled in employee training, inventory management, and operational efficiency. Proven ability to lead and motivate teams to achieve high customer satisfaction and streamline store processes.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Assistant Store Manager
Pacsun
Tukwila, Washington
07.2023 - Current
- Collaborated with staff to maintain high customer service standards.
- Trained new employees on store policies and procedures.
- Managed inventory levels and organized stockroom efficiently.
- Developed visual merchandising displays to enhance product presentation.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Supervised team and delivered ongoing training to elevate customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Conducted frequent walk-throughs and directed team members to address issues impacting store appearance.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Identified operational inefficiencies and implemented solutions to improve store performance.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Brand Ambassador
Forever 21
Tukwila, Washington
07.2021 - 10.2022
- Provided exceptional customer service to enhance the shopping experience.
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Welcomed customers warmly, delivering exceptional service to foster repeat business.
- Executed sales transactions accurately and swiftly to ensure customer satisfaction.
- Upsold additional items based on customer interests and needs.
- Handled customer complaints and resolved issues promptly.
- Assisted customers with product selection, sizing and styling.
- Trained new associates on store policies and procedures.
- Worked with fellow sales team members to achieve group targets.
- Maintained cleanliness of store environment including floors, windows, displays.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Bachelor of Science - Music Production
Los Angeles Film School
Los Angeles, CA12-2027
Associate of Arts - Business
Bellevue College
Bellevue, WA03-2026
Skills
- Team management and leadership
- Music production
- Time management
- Conflict resolution
- Customer service
- Employee training
- Visual merchandising
Certification
Microsoft Word Certification
Work Preference
Job Search Status
Open to workSalary Range
$55000/yr - $200000/yrTimeline
Assistant Store Manager
Pacsun
07.2023 - Current
Brand Ambassador
Forever 21
07.2021 - 10.2022
Bachelor of Science - Music Production
Los Angeles Film School
Associate of Arts - Business
Bellevue College