Eva Ancira
Glendale,AZ
Summary
Driven successful at working with customers of all backgrounds.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
23
23
years of professional experience
Work History
Administrative Assistant
Cavazos Accounting
Phoenix, AZ
12.2022 - 12.2023
- Performed calculations to determine estimated taxes due or refunds expected.
- Organized files containing source documents used in the preparation of tax returns.
- Responded promptly to client inquiries related to their taxes or other fiscal matters.
- Processed forms and payments for customers.
- Paid and collected sales tax and prepared collected W-9 information.
- Calculated and coordinated company tax payments and tax document preparation
- Communicated with federal and state tax agencies to obtain best resolution for clients.
- Responded to state and federal tax notices.
- Computed sales tax owed or overpaid for clients.
Assistant Montessori Teacher
Rainbow Montessori
Phoenix , AZ
06.2021 - 05.2022
- Assisted Lead Teacher in developing and implementing Montessori-based curriculum for children aged 3 to 6.
- Provided individual guidance, support and mentoring to students with additional learning needs.
- Organized classroom activities and materials according to Montessori principles.
- Guided students through hands-on activities such as sorting, counting and matching objects.
- Observed student behavior and progress, providing feedback to Lead Teacher when necessary.
- Participated in professional development workshops focused on best practices in early childhood education.
- Monitored student safety at all times while maintaining a positive learning environment.
Customer Service Representative
McKesson
Phoenix, AZ
01.2021 - 06.2021
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Answered and directed incoming calls using multi-line telephone system.
- Updated and recorded customer or client information to maintain accounts.
- Sorted incoming mail and directed to correct personnel each day.
- Filled prescriptions
Assistant Montessori Teacher
Yavapai Apache Nation
Camp Verde, AZ
12.2000 - 03.2020
- Provided individualized assistance to students with special needs in the classroom.
- Facilitated small group instruction and activities for students of varying abilities.
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Answering phone calls / speak with parents
- Greeted parents at school events to provide information about curriculum and activities.
- Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Assisted Lead Teacher in developing and implementing Montessori-based curriculum for children aged 3 to 6.
- Organized classroom activities and materials according to Montessori principles.
- Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
Education
Medical Billing A D Coding Certificate -
Carrington College - Phoenix
Phoenix, AZ01-2019
Skills
- Basic Office Skills
- Billing Procedures
- Payroll Familiarity
- Payment Plan Processing
- HIPPA Compliance
- Time Management
- Staff Training
- Basic Accounting Principles
- Excellent Customer Service
- Telephone Skills
- Bilingual Spanish
- Organized
- Data Inputting
Timeline
Administrative Assistant
Cavazos Accounting
12.2022 - 12.2023
Assistant Montessori Teacher
Rainbow Montessori
06.2021 - 05.2022
Customer Service Representative
McKesson
01.2021 - 06.2021
Assistant Montessori Teacher
Yavapai Apache Nation
12.2000 - 03.2020
Medical Billing A D Coding Certificate -
Carrington College - Phoenix