Eva Collins
Arlington Ma
Summary
- Manage all aspects of office operations, including answering phone calls, scheduling appointments, and dispatching technicians.
- Register and warranty plumbing and HVAC equipment; maintain detailed records in company database to track installations and warranty status.
- File permits, process and verify rebates, and ensure compliance with local and state requirements.
- Coordinate with vendors for equipment orders, warranty parts, and returns; maintain strong vendor relationships.
- Track purchase orders and enter them into the database for accounting and inventory accuracy.
- Organize and schedule plumbing and HVAC installations with customers, building management, and subcontractors (crane operators, electricians, etc.).
- Respond to customer inquiries and emails promptly to maintain excellent service standards.
Overview
2026
2026
years of professional experience
Work History
Office Manager
Aspinwall Plumbing & Heating
2022 - Current
- Manage all aspects of office operations, including answering phone calls, scheduling appointments, and dispatching technicians.
- Register and warranty plumbing and HVAC equipment; maintain detailed records in company database to track installations and warranty status.
- File permits, process and verify rebates, and ensure compliance with local and state requirements.
- Coordinate with vendors for equipment orders, warranty parts, and returns; maintain strong vendor relationships.
- Track purchase orders and enter them into the database for accounting and inventory accuracy.
- Organize and schedule plumbing and HVAC installations with customers, building management, and subcontractors (crane operators, electricians, etc.).
- Respond to customer inquiries and emails promptly to maintain excellent service standards.
Medical Courier
Boston Express Delivery Group
2017 - 2022
- Managed inventory and maintained accurate records of packages transported.
- Coordinated timely deliveries across multiple routes to ensure customer satisfaction.
- Utilized GPS technology for efficient route planning and navigation.
- Ensured compliance with safety regulations and company policies during operations.
Skills
- ServiceTitan
- Microsoft Office
- Scorpion
- Contractor Commerce
- PipeDrive
- Scheduling & Dispatching
- Vendor & Client Coordination
- Equipment Registration & Warranty Management
- Permit Filing & Rebate Processing
- Data Entry & Database Management
Timeline
Office Manager
Aspinwall Plumbing & Heating
2022 - Current
Medical Courier
Boston Express Delivery Group
2017 - 2022