Summary
Overview
Work History
Skills
Timeline
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Eva Collins

Arlington Ma

Summary

  • Manage all aspects of office operations, including answering phone calls, scheduling appointments, and dispatching technicians.
  • Register and warranty plumbing and HVAC equipment; maintain detailed records in company database to track installations and warranty status.
  • File permits, process and verify rebates, and ensure compliance with local and state requirements.
  • Coordinate with vendors for equipment orders, warranty parts, and returns; maintain strong vendor relationships.
  • Track purchase orders and enter them into the database for accounting and inventory accuracy.
  • Organize and schedule plumbing and HVAC installations with customers, building management, and subcontractors (crane operators, electricians, etc.).
  • Respond to customer inquiries and emails promptly to maintain excellent service standards.

Overview

2026
2026
years of professional experience

Work History

Office Manager

Aspinwall Plumbing & Heating
2022 - Current
  • Manage all aspects of office operations, including answering phone calls, scheduling appointments, and dispatching technicians.
  • Register and warranty plumbing and HVAC equipment; maintain detailed records in company database to track installations and warranty status.
  • File permits, process and verify rebates, and ensure compliance with local and state requirements.
  • Coordinate with vendors for equipment orders, warranty parts, and returns; maintain strong vendor relationships.
  • Track purchase orders and enter them into the database for accounting and inventory accuracy.
  • Organize and schedule plumbing and HVAC installations with customers, building management, and subcontractors (crane operators, electricians, etc.).
  • Respond to customer inquiries and emails promptly to maintain excellent service standards.

Medical Courier

Boston Express Delivery Group
2017 - 2022
  • Managed inventory and maintained accurate records of packages transported.
  • Coordinated timely deliveries across multiple routes to ensure customer satisfaction.
  • Utilized GPS technology for efficient route planning and navigation.
  • Ensured compliance with safety regulations and company policies during operations.

Skills

  • ServiceTitan
  • Microsoft Office
  • Scorpion
  • Contractor Commerce
  • PipeDrive
  • Scheduling & Dispatching
  • Vendor & Client Coordination
  • Equipment Registration & Warranty Management
  • Permit Filing & Rebate Processing
  • Data Entry & Database Management

Timeline

Office Manager

Aspinwall Plumbing & Heating
2022 - Current

Medical Courier

Boston Express Delivery Group
2017 - 2022
Eva Collins