Eva Dinwiddie
Renton
Summary
Responsible Night Auditor offering expertise in financial administration and hospitality services. Adaptable in handling diverse customer and business issues. Well-organized, reliable, and focused on long-term business success.
Overview
2024
2024
years of professional experience
2023
2023
years of post-secondary education
Work History
Front Desk Receptionist
Passage Points
Renton
08.2022 - 12.2023
- Greeted and welcomed visitors to create a positive first impression.
- Managed phone calls and directed inquiries to appropriate staff members.
- Scheduled appointments and maintained the front desk calendar efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
Night Auditor
Hilton
Renton
03.2019 - 11.2021
- Managed nightly guest check-ins and check-outs efficiently.
- Reconciled daily financial reports for accuracy and completeness.
- Handled guest inquiries and resolved issues promptly.
- Monitored security systems to ensure guest safety overnight.
- Assisted in training new staff on night audit procedures.
- Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
- Audited and balanced cash and credit transactions daily and reset register for next day's operations.
Money Center Associate
Money tree
Renton
- Processed customer transactions efficiently and accurately.
- Assisted customers with inquiries about financial services.
- Maintained cash drawer balance and reconciled discrepancies.
- Handled customer complaints professionally and promptly.
- Assisted customers with check cashing, bill payment, and money orders.
- Performed daily balancing of cash drawer and money center operations.
Education
Foster High School
Tukwila, WACertified Accountant - Accounting
Business Communication Technical Institute
Tukwila, WA 02.2002 - 06.2003
Skills
- Guest check-in
- Financial reconciliation
- Cash handling
- Hotel management software
- Customer service
- Problem resolution
- Attention to detail
- Time management
- Effective communication
- Adaptability to change
- Microsoft Excel
- Punctual and dependable
- Processing registrations
- Reservation management
- Resolving issues
- Clerical duties
- Light maintenance duties
- Daily reporting
- Front desk operations
- Conflict/issue documentation
- Verbal and written communication
- Oral and written communications
- Complaints management
Timeline
Front Desk Receptionist
Passage Points
08.2022 - 12.2023
Night Auditor
Hilton
03.2019 - 11.2021
Certified Accountant - Accounting
Business Communication Technical Institute
02.2002 - 06.2003
Money Center Associate
Money tree
Foster High School