Eva Gale Baldwin
East Lansing,MI
Summary
I efficiently manage transactions at the register, and prioritize customer satisfaction by providing exceptional service. Warmly greet patrons upon arrival and express gratitude upon departure. Support my team by taking on additional tasks when necessary. Skilled in handling challenging situations with composure, ensuring all dissatisfied customers receive assistance. Was involved with Unified Sports, honing ability to communicate effectively with individuals of diverse and varying abilities.
Overview
5
5
years of professional experience
Work History
McDonald’s Crew Member
McDonald's Restaurant
01.2025 - Current
- Trained new team members on procedures, customer service, and sales techniques.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
Maintenance Crew Member
Jackson Property Manager
01.2023 - Current
- Responded to maintenance and repair calls and implemented prompt corrections for malfunctions.
- Maintained grounds appearance with regular lawn mowing, shrub trimming and tree pruning.
- Managed inventory of spare parts for essential maintenance tasks.
- Assisted with moving and lifting heavy loads and equipment.
Crew Member
Little Green Branches
01.2020 - 01.2022
- Maintained high store standards in merchandising, security and visual presentation.
- Supported strong sales with well-stocked and organized shelves.
- Maintained clean, organized store with frequent recovery and stock replenishment.
- Updated and reset merchandise to keep store fresh.
- Greeted customers upon entering store and directed them to appropriate departments.
- Maintained cleanliness of store by sweeping floors, wiping down surfaces, and organizing shelves.
Crew Member
Culver's
01.2020 - 01.2022
- Supported various counter stations based on demand.
- Displayed proper image to customers and adhered to company dress code and uniform standards.
- Delivered timely service and performed sanitation tasks.
- Addressed customers with friendly greetings and conversations.
- Cross-trained in multiple positions to assist during busy periods.
Education
High School -
Okemos Highschool
Okemos, MI05-2025
Kinesiology
Lansing Community College
Lansing, MI01-2027
Skills
- Time management
- Multitasking
- Team collaboration
- Supply Restocking
- Restroom maintenance
- Storage Organization
- Basic math proficiency
- Student support
- Behavior management
- Special needs experience
- Maintaining safe environment
Timeline
McDonald’s Crew Member
McDonald's Restaurant
01.2025 - Current
Maintenance Crew Member
Jackson Property Manager
01.2023 - Current
Crew Member
Little Green Branches
01.2020 - 01.2022
Crew Member
Culver's
01.2020 - 01.2022
High School -
Okemos Highschool
Kinesiology
Lansing Community College
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