Eva Gervis
Killeen,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Stay-At-Home Parent
My Kids
06.2018 - Current
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
Bartender
Various Employers
Killeen
- Mixed cocktails and beverages according to established recipes and customer preferences.
- Provided excellent customer service while managing high-volume bar environment.
- Maintained cleanliness and organization of bar area during busy shifts.
- Handled cash transactions accurately and processed credit card payments efficiently.
- Greeted customers and provided excellent customer service.
Leasing Consultant
FPI Management
- Assisted prospective tenants with property tours and lease applications.
- Managed resident inquiries and provided prompt customer service support.
- Conducted market research to analyze rental trends and pricing strategies.
- Facilitated move-in processes, ensuring a smooth transition for new residents.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
Real Estate Agent
All City Real Estate
- Assisted clients in buying and selling residential properties.
- Conducted market research to determine property values and trends.
- Prepared property listings and marketing materials for effective promotion.
Education
General Studies
Real Estate
Aceable
Skills
- Mixology techniques
- Cash handling
- Customer service
- Lease negotiation
Certification
- Past - Real Estate License, All City Real Estate
Timeline
Stay-At-Home Parent
My Kids
06.2018 - Current
Bartender
Various Employers
Leasing Consultant
FPI Management
Real Estate Agent
All City Real Estate
General Studies
Real Estate
Aceable