Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Dominguez

CARSON,Iowa

Summary

Dynamic professional with a proven track record at Medico MD, excelling in patient-centered service and insurance verification. Bilingual in English and Spanish, I leverage strong leadership and organizational skills to enhance team performance and improve patient satisfaction. Adaptable in fast-paced environments, I consistently deliver compassionate support and effective conflict resolution.

Overview

4
4
years of professional experience

Work History

Stay-at-Home Parent

Household Manager
Carson, Iowa
03.2024 - 09.2025
  • Managed budgeting, scheduling, and day-to-day household operations.
  • Delivered structured childcare in a nurturing, organized environment.
  • Strengthened adaptability, time management, and multitasking skills while balancing competing priorities.

Assistant Manager

Burger Island
Rowlett, Texas
05.2023 - 03.2024
  • Promoted to Assistant Manager for leadership and performance.
  • Supervised daily operations, trained new staff, and supported scheduling needs.
  • Delivered excellent customer service in a high-volume environment, handling complaints and resolving issues effectively.
  • Built rapport with repeat customers, and maintained a welcoming atmosphere.

Dental Receptionist

Medico MD
Arlington, Texas
07.2022 - 05.2023
  • Checked patients in and out, scheduled appointments, and verified insurance coverage.
  • Assisted patients with paperwork and ensured accurate documentation.
  • Answered and routed calls on a multi-line system while maintaining excellent phone etiquette.
  • Contributed to a welcoming environment, reducing patient stress, and improving satisfaction.

Call Center Representative

Access Dental
Irving, Texas
11.2021 - 07.2022
  • Scheduled and confirmed patient appointments with efficiency and accuracy.
  • Assisted patients with inquiries, follow-ups, and paperwork.
  • Provided personalized, compassionate support to ensure positive patient experiences.
  • Collaborated with staff to streamline administrative and scheduling processes.

Education

High School Diploma -

Lake Highlands High School
Dallas, TX
10-2021

Skills

  • Bilingual communication (English and Spanish)
  • Patient-centered service and empathy
  • Insurance verification and records management
  • Conflict de-escalation techniques
  • Leadership and team training
  • Microsoft Office and scheduling software
  • Organizational and time management
  • Adaptability in fast-paced environments

Timeline

Stay-at-Home Parent

Household Manager
03.2024 - 09.2025

Assistant Manager

Burger Island
05.2023 - 03.2024

Dental Receptionist

Medico MD
07.2022 - 05.2023

Call Center Representative

Access Dental
11.2021 - 07.2022

High School Diploma -

Lake Highlands High School

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