Eva Greenwell
Green Bay,WI
Summary
Results-oriented marketing student with a profound passion for creativity and a keen understanding of psychology. Dedicated to designing compelling advertisements and strategic marketing plans for diverse products and services. Known for my flexibility, I prioritize client satisfaction by going the extra mile. Proficient in design and photo editing, I inspire and guide others towards innovative project directions. Committed to continuous learning, I maintain expertise in various subjects. Driven and hardworking, I bring a unique blend of artistic sensibility and analytical thinking to the marketing realm. My lifelong interest in the arts and human thought processes finds fulfillment in the dynamic field of marketing. I am eager to contribute my skills to helping individuals and businesses connect with their target audience and achieve success.
Overview
12
12
years of professional experience
Work History
Waitress
Old Chicago Pizza And Taproom
10.2022 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Sales Associate
Kwik Trip
09.2019 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Waitress
Anduzzis Sport Bar
10.2021 - 10.2022
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Waitress
Chilis's Bar And Grill
04.2021 - 10.2021
- Greeting guests and taking drink and food orders
- Staying attentive to the needs of guests in the dining area
- Delivering food from the kitchen to the guests
- Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
- Following health code standards with regards to the handling of food
Waitress
Margarita's
11.2020 - 04.2021
- Provide excellent customer services
- Always strive towards best customer satisfaction
- Greet customers and present menus
- Make suggestions based on their preferences
- Take and serve food/drinks orders
- Up-sell when appropriate
- Arrange table settings
- Keep tables clean and tidy at all times
- Check products for quality
- Deliver checks and collect payments
- Cooperate and communicate with all serving and kitchen staff
- Adhere to all relevant health department rules/regulations and all customer service guidelines
Bakery Sales Associate
Festival Foods
09.2017 - 09.2019
- Increased bakery sales by proactively engaging with customers and providing personalized product recommendations.
- Enhanced customer satisfaction through prompt and efficient service at the bakery counter.
- Collaborated with bakers to create custom orders for special events, resulting in repeat business and customer referrals.
- Maintained a clean and visually appealing bakery display, attracting more customers and boosting sales.
- Promoted seasonal specials and new bakery items to customers, driving increased interest and sales of featured products.
- Trained new associates on proper bakery department procedures, ensuring consistent quality across all personnel.
- Demonstrated strong product knowledge, answering customer inquiries confidently and accurately to facilitate informed purchasing decisions.
Soccer Referee
Azko Nobel
06.2012 - 06.2018
- Enhanced player safety by enforcing soccer rules, maintaining control of games, and addressing misconduct on the field.
- Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Improved match flow by anticipating potential issues, communicating clearly with players and coaches, and establishing authority on the field.
- Supported youth soccer programs through refereeing games for various age groups and skill levels while mentoring new referees
- Developed strong communication skills through regular interaction with players, coaches, assistant referees, fourth officials, and assessors during games.
Education
Bachelor of Arts - Digital Marketing
Lakeland College
Plymouth, WI06.2024
Associate of Arts - Marketing With An Emphasis in Digital Marketing
North Eastern Wisconsin Technical College
Green Bay, WI06.2023
High School Diploma -
Bay Port High School
Green Bay, WI06.2018
Skills
- Order Accuracy
- Guest Relations Management
- Customer Service
- Active listening
- Communication
- Computer skills
- Interpersonal skills
- Leadership
- Management skills
- Problem-solving
- Time management
- Creativity
Timeline
Waitress
Old Chicago Pizza And Taproom
10.2022 - Current
Waitress
Anduzzis Sport Bar
10.2021 - 10.2022
Waitress
Chilis's Bar And Grill
04.2021 - 10.2021
Waitress
Margarita's
11.2020 - 04.2021
Sales Associate
Kwik Trip
09.2019 - Current
Bakery Sales Associate
Festival Foods
09.2017 - 09.2019
Soccer Referee
Azko Nobel
06.2012 - 06.2018
Bachelor of Arts - Digital Marketing
Lakeland College
Associate of Arts - Marketing With An Emphasis in Digital Marketing
North Eastern Wisconsin Technical College
High School Diploma -
Bay Port High School
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