Eva Gutierrez
Austin,TX
Summary
Dedicated professional with strong customer service skills, enhancing satisfaction through efficient service and attention to detail. Proven ability to streamline processes and support team collaboration.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Curbside Shopper
HEB Grocery Store
Austin, TX
05.2024 - Current
- Enhanced customer satisfaction by providing friendly, responsive service during the shopping experience.
- Assisted in training new employees on order picking procedures and best practices for curbside service.
- Implemented improvements to streamline workflow, resulting in increased efficiency within the ordering process.
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
Babysitter
Bambino
Austin, TX
02.2022 - Current
- Supervised children's activities, ensuring safety and engagement throughout playtime.
- Developed and implemented educational games to promote learning and creativity.
- Communicated effectively with parents regarding children's progress and daily experiences.
- Managed multiple schedules, balancing varying needs of families and children efficiently.
- Enhanced routines by introducing structure to daily activities, improving children's behavior and focus.
- Adapted care strategies based on individual child needs, fostering a supportive environment.
- Trained staff on emergency procedures, ensuring preparedness for unexpected situations.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
Sales Associate
Bath & Body Works
San Antonio, TX
09.2025 - 01.2026
- Assisted customers in selecting products, enhancing their shopping experience.
- Maintained product displays and ensured merchandise was well-stocked.
- Processed transactions efficiently using point-of-sale system.
- Collaborated with team members to achieve daily sales goals.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Lifeguard
City of Austin
Austin, TX
05.2025 - 08.2025
- Provided excellent customer service, fostering a welcoming environment for patrons of all ages.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Got a save as a first year guard.
- Monitored pools and surrounding areas for adherence to safety protocols.
- StarGuard Elite Certified till 6/20/2026
Education
Bachelor of Science - Nursing
The University of Texas At San Antonio
San Antonio, TX05-2029
High School Diploma -
Del Valle High School
Austin, TX05-2025
Skills
- Speed and efficiency
- Attention to detail
- Customer service
- Hard Working
Certification
- First Aid/CPR Certified
- StarGuard Elite Certified till 6/20/2026
Timeline
Sales Associate
Bath & Body Works
09.2025 - 01.2026
Lifeguard
City of Austin
05.2025 - 08.2025
Curbside Shopper
HEB Grocery Store
05.2024 - Current
Babysitter
Bambino
02.2022 - Current
Bachelor of Science - Nursing
The University of Texas At San Antonio
High School Diploma -
Del Valle High School