Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eva Heard

Jersey City, NJ,New Jersey

Summary

Organized, detailed and result driven professional eager to provide strong sales skills to a growing company in need with master communication and relationship- building skills.

Overview

3
3
years of professional experience

Work History

Beauty Consultant

Ulta Beauty Inc.
Jersey City, NJ
07.2023 - Current
  • Assisted customers in selecting products based on their individual needs and preferences.
  • Developed sales strategies to promote new products to clients.
  • Tracked inventory levels of beauty products and restocked shelves when necessary.
  • Handled cash register transactions accurately and efficiently.
  • Educated customers on proper application techniques for cosmetics products.
  • Demonstrated knowledge of the latest makeup trends and techniques.
  • Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.

Online Personal Shopper

Walmart
Kearny, NJ
07.2022 - 04.2023
  • Moves and arranges things safely and correctly. Tracks products, maintains tabs on the amount of inventory on hand, and swiftly controls shrinkage. Reports poor inventory control and insucient supply at the specified location. Uses inventory tools and equipment securely and morally.
  • Assists clients with tools and procedures for executing orders. Receives, enters, completes, and ships orders for customers promptly. Reports client complaints and problems with service procedures, practices, and workplaces. Adheres to the correct processes to avoid loss and theft when receiving, maintaining, and securing products.
  • Ensure that commodities are received, staged, and distributed at the right time to the proper locations across the facility. Reports grievances and issues with goods, services, and surroundings at the receiving/stocking area. Use equipment and materials for stocking/receiving in safe and legal manners.
  • Makes judgments using rules, guidelines, and/or policies. Use information and facts to make daily decisions, consulting others as required. Identifies potential issues and alerts people with the authority to fix them.
  • Make sure work is done correctly. Works on top priorities first. Focus on getting results and meeting deadlines. Try to solve a problem for better and more timely execution.

Sales Associate

Champs Sports
Jersey City, NJ
08.2021 - 01.2022
  • Encouraged customers to make additional purchases and suggested relevant items.
  • Cultivated relationships with new and existing customers to drive sales.
  • Provided accurate information about products, prices and availability both in person and over the phone.
  • Employed persuasive sales techniques to close deals while adhering to company standards for profitability
  • Maintained inventory records for restocking purposes.
  • Maximized profits through effective cross-selling strategies during checkout process.
  • Promoted benefits of store credit cards and customer loyalty programs to encourage repeat business.
  • Utilized active listening techniques to identify customer needs and provided appropriate solutions.

Education

High School Diploma -

University Academy Charter High School
Jersey City, NJ
06-2022

Skills

  • Customer Consulting
  • Product Knowledge
  • Sales Expertise
  • Safety and Cleanliness Standards
  • Positive Customer Engagement
  • Meeting Sales Goals
  • Product Promotion
  • Money Handling
  • Suggestive Sellin

Languages

Spanish
Professional

Timeline

Beauty Consultant

Ulta Beauty Inc.
07.2023 - Current

Online Personal Shopper

Walmart
07.2022 - 04.2023

Sales Associate

Champs Sports
08.2021 - 01.2022

High School Diploma -

University Academy Charter High School

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Eva Heard