Eva Hemphill
Ira,MI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Program Coordinator
Central State Community Services
02.2020 - 07.2023
- Kept program-related data accurate, up-to-date and easily accessible for accessibility.
- Provided ongoing direction and leadership for program operations.
- Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
- Organized and managed program development from conception through successful execution.
- Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
- Monitored programming schedules, conformance to guidelines and quality.
- Oversaw staff schedules and assignments to handle programming demands.
- Created and enforced programming standards to maintain compliance with regulatory requirements.
- Collaborated with other program coordinators to achieve consistency in program objectives and services
- Developed and maintained relationships with external partners to facilitate program operations
Group Home Supervisor
Central State Community Services
01.2003 - 02.2020
- Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
- Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
- Mentored and coached staff to improve performance and interactions with residents.
- Monitored direct care activities for optimal patient protections and infection control standards.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Created staff work schedules so each shift had appropriate number of employees for coverage
- Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized
- Assessed community needs and identified resources for social and community service programs
Education
No Degree - Psychology
Macomb Community College
Warren, MIHigh School Diploma -
Hamtramck High School
Hamtramck, MI06.1985
Skills
- Speaking
- Judgment and Decision-Making
- Scheduling Proficiency
- Coordination
- Monitoring
- Troubleshooting
- Staff Evaluations
Timeline
Program Coordinator
Central State Community Services
02.2020 - 07.2023
Group Home Supervisor
Central State Community Services
01.2003 - 02.2020
No Degree - Psychology
Macomb Community College
High School Diploma -
Hamtramck High School
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