Eva Hernandez

1. Clerk of loops department:

• Operate computers to monitor work orders to the detail insuring quality control, and assign work orders to the associates in the department.
• Support training of new associates on proper work order procedures.
• Use RF scanners.

2. Receiving department:

• Receive and inspect incoming merchandise to ensure quality and accuracy.

• Collaborate with other associates to streamline order fulfillment processes.

3. Shipping department:

• Prepare orders for shipment through careful packaging, labeling, and documentation

• Greeted walk-in customers with enthusiasm and professionalism.

• Provided customers with my expertise in the products so they can do an informative decision based on their needs.

• I achieved sale bonuses regularly by keeping a high number of sales under my name.

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled incoming calls with professionalism.