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Rebecca Soboslai
Mountain home
Summary
Dedicated professional with over 10 years of custodial experience and more than 6 years in management, seeking a long-term position that promotes a healthy work-life balance. Recognized for a strong work ethic and self-motivation, consistently striving for excellence while remaining calm under pressure. A quick learner who values punctuality, arriving at least five to ten minutes early to ensure readiness. Offers a unique blend of manual skills, administrative expertise, and customer service experience, making a reliable and loyal addition to any team.
Overview
1
1
Certification
7
7
years of professional experience
Work History
General Manager
ESOEN Company, Mountain Home Taco Bell
Mountain Home, ID
07.2023 - 05.2026
- Directed daily operations to ensure exceptional guest experiences and operational excellence.
- Managed staff recruitment, training, and performance evaluations to build a high-performing team.
- Implemented cost-control measures resulting in improved profitability without compromising service quality.
- Developed and executed marketing strategies to increase brand awareness and attract new customers.
- Analyzed sales data and customer feedback to refine menu offerings and enhance dining experience.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
Cook 1
Mountain Home School District
Mountain Home, ID
10.2022 - 07.2023
- Prepared and cooked meals following nutritional guidelines and safety standards.
- Managed inventory and ensured proper storage of food items to minimize waste.
- Collaborated with staff to develop seasonal menus based on student preferences.
- Trained new team members on kitchen procedures and food safety practices.
- Streamlined food preparation processes, enhancing efficiency in meal service.
- Conducted regular quality checks to ensure consistency in food presentation and taste.
- Implemented sanitation protocols, maintaining a clean and organized kitchen environment.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
Manager
Family Treasures Daycare
Mountain Home, ID
07.2019 - 10.2022
- In charge of daily duties when the owner was not there.
- Registering new children
- Planned daily meals and cooked them for the children's lunches and snacks.
- Led team to achieve operational excellence through streamlined processes and enhanced communication.
- Mentored staff on best practices, fostering skill development and improving overall performance.
- Spearheaded projects focused on customer satisfaction, leading to improved client retention rates.
- Managed inventory systems effectively, ensuring accurate stock levels and timely replenishment processes.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Mountain Home Senior High School
Mountain Home, ID05-2007
Skills
- Proficient in Microsoft Office
- Effective time management
- Excellent cleaning skills
- Excellent customer service
- Great communication skills
- Team player
- Operations management
- Problem resolution
- Leadership and team building
- Efficient multi-tasker
- Time management
- Training and coaching
- Relationship building
- Inventory control
- Employee scheduling
- Verbal and written communication
- Administrative skills
Certification
ServSafe Certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
General Manager
ESOEN Company, Mountain Home Taco Bell
07.2023 - 05.2026
Cook 1
Mountain Home School District
10.2022 - 07.2023
Manager
Family Treasures Daycare
07.2019 - 10.2022
High School Diploma -
Mountain Home Senior High School
Serv Safe Certified
I'm Serv Safe cerfified till10/3/2028