Summary
Overview
Work History
Education
Skills
Activities
Affiliations
Accomplishments
Languages
Timeline
Generic

Timothy Goss

Fenton,MO

Summary

Looking to use my skills and abilities to associate with people to help achieve a proven track record of increasing profitability, improving operational efficiency, and driving team performance resulting in an outcome that is best for all.

Overview

28
28
years of professional experience

Work History

General Manager

Sunset Cyclery
01.2000 - Current
  • Mentored staff members wanting to learn new skills
  • Create the employee schedule weekly to accommodate the customer demands and the employees days off request
  • Receive, label and process all incoming and outgoing shipments of parts and bikes
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Supervised employees through planning, assignments and direction.
  • Complete yearly inventory of all items in the store
  • Update and maintain all operating systems in the shop
  • Build bikes per specs and per the customer’s request
  • Ability to source parts from multiple vendors as needed to complete task on or before schedules
  • Place orders for supplies that is needed for the shop
  • Answer phones
  • Speak to customers, fit them, and help them find the correct bike
  • Trained all new staff members
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.

Co-pilot / Crew Chief

The Last Mango
01.1996 - Current
  • Help operate lighter than aircraft
  • Responsible for pre-flight inspection of aircraft and assisting the pilot in flight planning.
  • Adhered strictly to Federal Aviation Administration regulations governing aviation safety standards.
  • Updated policies and procedures and shared information with crew members prior to flight.
  • Accommodate Passengers requests.

Education

Firefighter Academy (Forestry and Offshore Fire Suppression) - Fire Science

Texas A&M / Blinn College
College Station
01-1997

Skills

  • Proficient in Microsoft Office
  • Licensed in lighter than air with the FAA
  • Proficient in Lightspeed
  • Proficient in Apple iOS and Windows
  • Fast-Paced Environment
  • Forklift Experience
  • Inventory control/loss prevention
  • Team Building
  • Photo editor programs
  • Browser-based web development
  • Knowledgeable in 10 key
  • CDL License
  • Employee Development
  • Employee Scheduling
  • Staffing
  • Team Training And Support
  • Employee Supervision
  • Improved Field Processes
  • Training Experience
  • Time And Resource Optimization
  • System Optimization
  • Team Leadership
  • Budget Control
  • Employee Motivation

Activities

  • Active in community outreach with the biking community.
  • Active with the law enforcement Bike patrol.
  • Active in Balloon events and festivals.
  • Freelance photography and music production.

Affiliations

Active in community outreach with the biking community.

Active with the law enforcement Bike patrol.

Active in Balloon events and festivals.

Freelance photography and music production.

Accomplishments

  • Pokemon International - Head Midwest VGC Judge and National / World Championships TWITCH Stream Judge
  • Pokemon Professors Program - Level 3 Professor and Tournament Organizer
  • Boy Scouts of America - Eagle Scout
  • Boy Scouts of America - Order Of The Arrow
  • Future Farmers of America - Greenhand Award

Languages

English
Native/ Bilingual
Spanish
Limited
Hindi
Elementary
Malay
Elementary

Timeline

General Manager

Sunset Cyclery
01.2000 - Current

Co-pilot / Crew Chief

The Last Mango
01.1996 - Current

Firefighter Academy (Forestry and Offshore Fire Suppression) - Fire Science

Texas A&M / Blinn College

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Timothy Goss