Eva Hughes
Pinehurst
Summary
Results-driven retail leader with over 15 years of experience managing store operations and enhancing customer service. Skilled in stock replenishment and cash management, dedicated to implementing strategies that increase sales and improve team performance.
Overview
26
26
years of professional experience
Work History
Convenience Store Manager
Global Partners Entergy
Houston
06.2023 - 04.2026
- Managed daily store operations and staff schedules to ensure efficient service delivery.
- Trained new employees on customer service protocols and store policies.
- Monitored inventory levels, ordering supplies to maintain optimal stock.
- Implemented promotional displays that increased product visibility and drove sales.
- Ensured compliance with health and safety regulations in all store activities.
- Resolved customer complaints promptly, enhancing overall satisfaction standards.
- Conducted regular audits of cash registers and financial transactions for accuracy.
- Collaborated with vendors to negotiate competitive pricing and optimize product selection.
Convenience Store Manager
Landmark Industries
Houston
07.2013 - 06.2023
- Managed daily store operations and staff schedules to ensure efficient service delivery.
- Trained new employees on customer service standards and store policies.
- Monitored inventory levels, ordering supplies to maintain optimal stock levels.
- Implemented promotional displays to improve product visibility and sales performance.
- Ensured compliance with health and safety regulations throughout the store.
- Resolved customer complaints promptly, maintaining high levels of satisfaction.
- Conducted regular audits of cash registers and financial transactions for accuracy.
- Collaborated with vendors to negotiate pricing and optimize product selection.
Convenience Store Manager
RLP Shell
The Woodlands
10.2000 - 09.2008
- Oversaw daily store operations to ensure compliance with company policies and safety regulations.
- Managed inventory through cycle counts and audits to maintain stock accuracy.
- Trained staff to improve customer service skills and enhance teamwork effectiveness.
- Maintained organized store environment to support operational efficiency and safety.
- Created weekly work schedules to optimize coverage during peak hours.
- Resolved customer complaints promptly to foster a positive shopping experience.
- Coordinated promotional events that increased product awareness and generated additional sales opportunities.
Education
High School Diploma -
Chester W. Nimitz Senior High School
Houston, TX05-1994
Skills
- Inventory management
- Stock replenishment
- Cash handling
- Loss prevention
- Vendor negotiation
- Visual merchandising
- Customer service
Timeline
Convenience Store Manager
Global Partners Entergy
06.2023 - 04.2026
Convenience Store Manager
Landmark Industries
07.2013 - 06.2023
Convenience Store Manager
RLP Shell
10.2000 - 09.2008
High School Diploma -
Chester W. Nimitz Senior High School