Eva Jimenez Saab
Kissimmee,Florida
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Trainer
McDonald's
8530 W Irlo Bronson Memorial Pwy
10.2021 - Current
- Enhanced crew performance by implementing effective training strategies and customized lesson plans.
- Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
Shift Manager
McDonald's
5830 W Irlo Bronson Memorial Hwy
12.2022 - Current
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
Assistant Store Manager
McDonald's
7627 W Irlo Bronson Memorial Pkwy
08.2023 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by reducing shrinkage through loss prevention strategies.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Education
High School Diploma -
Celebration High School
Kissimmee, FL05.2022
Skills
- Customer Relations
- Staff Scheduling
- Performance Evaluations
- Inventory Control
- Hiring and Training
- Customer experience
- Problem-Solving
- Team Building and Leadership
- Sales Strategies
Certification
- Licensed Health Insurance - 2023
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Assistant Store Manager
McDonald's
08.2023 - Current
Shift Manager
McDonald's
12.2022 - Current
Crew Trainer
McDonald's
10.2021 - Current
High School Diploma -
Celebration High School