EVA LOPEZ
Warren,OH
Summary
Leasing Agent who is highly motivated, outgoing, detail oriented and professional. Genuinely cares about property conditions, resident satisfaction and working together with property owner. Handles multiple responsibilities simultaneously while providing exceptional customer service. Takes initiative in finding practical and cost-effective solutions while staying focused on satisfying tenant needs and maintaining high occupancy rate.
Overview
11
11
years of professional experience
1
1
Certificate
Work History
Phlebotomist PH1
CSL Plasma
12.2023 - 01.2024
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Leasing Agent/Property Manager
Apex Property Group LLC
01.2013 - 09.2023
- Offered suggestions on marketing in multiple ways to effectively promote and advertise properties
- Advertise available properties using a variety of media websites
- Conduct apartment tours and answer any questions for potential clients
- Discussed occupancy terms, rental criteria, apartment features and property amenities
- Obtained client signatures on leasing agreements
- Completed paperwork such as applications, credit checks, employment checks
- Coordinate all move in and move outs with residents
- Handle client service requests and correspond with maintenance personnel to take care of all requests
- Ensure proper maintenance and inspections of units and properties periodically and during move ins and move outs
- Handle all client concerns, complaints and issues in a courteous and respectful manner
- Coordinate with Residents and Maintenance Team when maintenance or repairs are required
- Inspect vacant units to determine the need for repairs and maintenance and arrange with outside vendors if needed.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Administered operations to handle needs of more than 280 tenants across 5 property units.
Education
High School Diploma -
PENN FOSTER High School
Scranton, PA02.2018
Skills
- Fluent in Spanish and English
- Fast learner
- Multitasker
- Specimen handling
- Patient Care
- Order of draw
- Venipuncture
- Leasing and sales
- Goal-oriented mindset
- Telephone and email etiquette
- Real estate knowledge
Certification
- Licensed #328-11084 Certified phlebotomist Technician PH1
Languages
Spanish
Full Professional
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Phlebotomist PH1
CSL Plasma
12.2023 - 01.2024
Leasing Agent/Property Manager
Apex Property Group LLC
01.2013 - 09.2023
High School Diploma -
PENN FOSTER High School
- Licensed #328-11084 Certified phlebotomist Technician PH1
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