Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

Samantha Rivera

Fayetteville,NC

Summary

Productive Phlebotomist offering several years of experience in collecting blood specimens in healthcare settings. Proven leader with success in recommending and introducing strategies to improve workflow, specimen processing, and customer service related to patient care. Calm and comforting with stressed patients.

Patient-oriented Phlebotomist offering several years of experience in laboratory and clinical settings. Technically proficient in key phlebotomy techniques, universal precautions, and sterilization protocols. Team-oriented and skilled in training students and new hires on policies and procedures.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Phlebotomist

Accu Reference Medical Lab
Fayetteville, NC
10.2021 - Current
  • Educated patients on proper blood draw techniques.
  • Calibrated equipment according to manufacturer specifications.
  • Responded quickly and effectively to emergency situations.

Phlebotomist/Medical Assistant

Empire City Laboratories
02.2021 - Current
  • Prepared and organized patient specimens for testing
  • Collected urine drug screen specimens
  • Prepared, processed, and stored patient specimens and samples according to departmental procedures using standard techniques and equipment
  • Utilized vacuum tube, syringe, and venipuncture butterfly methods to draw blood from veins as well as capillaries through dermal puncture, such as heel and or finger stick methods
  • Utilized standard procedures for the maintenance of positive patient identification
  • Organize and clean blood-drawing trays and ensure proper sterilization of blood drawing instruments
  • Walking, bending for 80-90% of working shift
  • Cleaning and maintenance of phlebotomy work area
  • Assist with inventory management and ordering of supplies.

Office Coordinator

Encore Event Technologies
08.2015 - 03.2020
  • Maintained files and records efficiently
  • Supported other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.)
  • Monitored office expenditures and handled all contracts (rent, service etc.)
  • Performed basic bookkeeping activities and updated the accounting system
  • Assisted in vendor relationship management
  • Create all PO and submit them for payment.

Front Desk Agent

Sleep Inn & Suites
10.2012 - 04.2014
  • Addressed guest inquiries with regards to the hotel services, transportation, and entertainment
  • Transmitted and processed cash and card transactions according to the company policy
  • Oversaw reservations, check-ins, check-outs, and the night audit.

Guest Agent

Sheraton NY
08.2007 - 10.2008
  • Provided superior guest services according to guest needs and wants
  • Responsible for all incoming and outgoing mail and packages
  • Processed and delivered all incoming faxes.

Office Manager

Plaza Hotel
08.2000 - 06.2003
  • Processed and delivered messages
  • Retrieved mail, small packages, and facsimiles as requested
  • Prepared monthly reconciliation and account receivables reports
  • Managed guest service operation in an effective and efficient manner
  • Trained and supervised employees.

Education

Phlebotomy Technician - Business management, Data processing, Universal business and medi, Medical and dental office assistant, Medical Assistant

BRONX COMMUNITY COLLEGE /CODE ONE
11.2020

EKG Technician -

BRONX COMMUNITY COLLEGE /CODE ONE
10.2020

Skills

  • Bilingual
  • Fluent in Spanish
  • Fluent in English
  • Familiar with Hotel Systems
  • MISPBX
  • Choice Advantage
  • Team player
  • Ability to work under pressure
  • React calmly
  • Communication skills
  • Interpersonal skills
  • Patient education
  • Venipuncture techniques
  • Emergency response
  • Inventory management
  • Record keeping
  • Time management
  • Attention to detail
  • Customer service

Certification

  • Cardiopulmonary Resuscitation, American Heart Association, 10/23/20
  • NPCE Certification

Volunteer Experience

Delta Epsilon Tau Honor Society, 06/01/16, Captain Fighting the War on Cancer

Timeline

Phlebotomist

Accu Reference Medical Lab
10.2021 - Current

Phlebotomist/Medical Assistant

Empire City Laboratories
02.2021 - Current

Office Coordinator

Encore Event Technologies
08.2015 - 03.2020

Front Desk Agent

Sleep Inn & Suites
10.2012 - 04.2014

Guest Agent

Sheraton NY
08.2007 - 10.2008

Office Manager

Plaza Hotel
08.2000 - 06.2003

Phlebotomy Technician - Business management, Data processing, Universal business and medi, Medical and dental office assistant, Medical Assistant

BRONX COMMUNITY COLLEGE /CODE ONE

EKG Technician -

BRONX COMMUNITY COLLEGE /CODE ONE

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