CDK
EVA LORENZONI
Portland,OR
Summary
Customer-focused professional with a strong background in administrative support, customer service, and sales. Proficient in utilizing industry-specific software and tools to streamline operations and enhance customer satisfaction. Known for exceptional organizational skills, attention to detail, and effective communication. Seeking opportunities to leverage these skills in dynamic, fast-paced environments.
Overview
1
1
year of professional experience
Work History
Accountant
Canyon Road Auto Body & Collision
11.2024 - Current
- Managed a multi-line phone system, ensuring efficient communication across departments
- Processed transactions and maintained accurate records using CDK and CCC software
- Updated and organized physical and digital files to ensure compliance with company and industry standards
- Acted as a liaison between customers, insurance companies, and rental agencies to streamline claims resolution
- Delivered exceptional customer service, addressing inquiries and scheduling appointments
- Supported office operations, including data entry, document filing, and inventory management
Sales Associate
Beaverton Hyundai
09.2024 - 11.2024
- Guided clients through the car-buying process, resulting in enhanced customer satisfaction and referrals
- Demonstrated comprehensive knowledge of Hyundai models and financing options
- Coordinated with financing and insurance teams to streamline paperwork and approvals
- Gained experience in negotiation, upselling, and closing deals in a competitive sales environment
Receptionist
Beaverton Hyundai
08.2024 - 09.2024
- Managed customer interactions, appointment scheduling, and inquiries with professionalism
- Provided information on dealership services and assisted in booking sales meetings
- Updated and maintained customer data in VinSolutions CRM system
Shift Lead
Kaady Car Wash
02.2024 - 08.2024
- Operated and monitored automated car wash systems, ensuring optimal performance and satisfaction
- Addressed customer questions and concerns, providing exceptional service
- Maintained cleanliness and adhered to operational and safety standards
Education
GED -
Chemeketa CC
Salem, OregonSkills
- Experienced with VinSolutions
- Experienced with VAuto
- Experienced with Keyper
- Experienced with CDK
- Experienced with CCC software
Accounting and bookkeeping
Administrative support
Funds management
Year-end close
Bookkeeping knowledge
Accounts payable and receivable
Timeline
Accountant
Canyon Road Auto Body & Collision
11.2024 - Current
Sales Associate
Beaverton Hyundai
09.2024 - 11.2024
Receptionist
Beaverton Hyundai
08.2024 - 09.2024
Shift Lead
Kaady Car Wash
02.2024 - 08.2024
GED -
Chemeketa CC
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
CCC
VINSOLUTIONS
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