Eva-Marie Rosile
Lithia,FL
Summary
Results-driven Clinical Quality Analyst with UHC, skilled in quality assurance and data analysis. Proven ability to enhance product quality through effective collaboration and critical problem-solving. Adept at managing client relationships and ensuring compliance with regulations, fostering teamwork to achieve excellence in healthcare outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Deep Tissue Massage Therapist
Essential Massage & Spa
Brandon, FL
05.2024 - 12.2024
- Promoted additional services offered by the practice such as hot stone massage therapy or aromatherapy sessions.
- Attended continuing education courses related to massage therapy in order to stay up-to-date on best practices in the field.
- Assessed client needs and developed individualized treatments plans to address the specific health needs of each client.
- Demonstrated knowledge of anatomy, physiology and kinesiology to create appropriate treatment plans for clients.
- Educated clients on proper body mechanics, posture awareness, self-care strategies and stress management techniques.
- Developed relationships with referring physicians and other healthcare professionals when needed.
- Conducted client intake interviews to understand specific needs and preferences, tailoring massage techniques accordingly.
- Regularly attended professional development workshops and seminars to stay current with industry trends and techniques.
- Addressed injuries, trauma and stress using myofascial release.
Clinical Quality Analyst (Contractor)
UHC
Minnetonka, MN
01.2025 - 05.2025
- Contracted to work with UHC.
- Ensured compliance with company standards and regulations regarding quality control.
- Implemented corrective actions to enhance product quality.
- Collaborated with cross-functional teams to meet or exceed product specifications.
- Cultivated positive relationships with staff and management to promote effective teamwork.
Medical Records Retreival Specialist
Optum
Eden Prairie, MN
01.2023 - 05.2024
- Prepared correspondence for authorization and release requests from patients or representatives.
- Ensured inclusion of all relevant information in document packages sent to requesters.
- Utilized EHRs and Medical Record Indexing Systems to access patient data efficiently.
- Monitored compliance with state and federal laws for protected health information release.
- Researched complex cases requiring detailed investigation into patient histories.
- Reviewed patient charts for missing or incomplete documentation prior to release.
- Performed daily audits of patient files to guarantee accuracy and completeness.
- Maintained medical document records in accordance with HIPAA regulations.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
Deep Tissue Massage Therapist
Self Employed
Lithia, FL
04.2012 - 10.2020
- Delivered therapeutic massage treatments, including Swedish, deep tissue, and sports massages.
- Developed individualized treatment plans based on thorough client assessments.
- Utilized various modalities such as neuromuscular technique and reflexology in treatments.
- Managed appointments with scheduling software, maintaining accurate service records.
- Participated in community events to promote benefits of massage therapy.
- Collaborated with healthcare professionals to create comprehensive treatment strategies.
- Maintained strict adherence to state laws governing massage therapy practice.
- Demonstrated expertise in anatomy and physiology to tailor techniques for clients.
Education
Associate of Arts - Clinical Child Psychology
Eslovs Folkhogskolan
Eslov Sweden06-1994
Some College (No Degree) - Business Administration And Management
Everest College
Springfield MOSkills
- Quality assurance and testing
- Data and statistical analysis
- Medical record management
- Client relationship management
- Effective communication skills
- Critical thinking and problem solving
- Analytical thinking
- Software expertise
- Team collaboration and teamwork
- Verbal and written communication
Affiliations
I love gardening and growing my own vegetables and fruit. Love going to the beach for amazing sunsets and working out daily.
Certification
- Massage Therapist License
- Neuromuscular Certification
- Myofascial release certification
- PRRT Certification
Languages
Swedish
Professional
References
References available upon request.
Timeline
Clinical Quality Analyst (Contractor)
UHC
01.2025 - 05.2025
Deep Tissue Massage Therapist
Essential Massage & Spa
05.2024 - 12.2024
Medical Records Retreival Specialist
Optum
01.2023 - 05.2024
Deep Tissue Massage Therapist
Self Employed
04.2012 - 10.2020
Associate of Arts - Clinical Child Psychology
Eslovs Folkhogskolan
Some College (No Degree) - Business Administration And Management
Everest College
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