Eva Paluch
Union,NJ
Summary
Seeking a position in the medical field that allows me to utilize my skills, apply my knowledge and address my need for further development and service to others.
Overview
26
26
years of professional experience
Work History
Treatment Coordinator/Marketing Coordinator
Smile Solutions Orthodontics
05.2018 - Current
- Explained and communicated best standard of treatment according to doctor's diagnosis
- Arranged financial agreements and scheduled treatments for patients
- Increased overall revenue by continually achieving personal monthly production goals
- Responsible for routine contact with insurance/third party payors and for processing incoming and outgoing claims
- Expanded outreach to local dental offices, local school visits, community events
- Organized all patient & staff contests and managed social media pages
- Created brochures and other marketing promotional materials.
Treatment Coordinator
Diamond Braces Orthodontics
03.2015 - 05.2018
- Ensured the efficient day-to-day management of busy orthodontic practice
- Received, processed and prioritized a heavy volume of incoming communication including emails, faxes and phone calls at multiple practice locations
- Scheduled, rearranged and confirmed appointments
- Managed electronic and paper databases of patient and office records
- Verified insurance benefits, eligibility and sent for preauthorization
- Coordinated treatment and payment plans to patients
- Thorough knowledge of dental programs including Edge, Dentrix, Vista dent Sidexis
- Managed Building Business Development Team for three locations
- Marketing.
Administrative Assistant
Kitchen Experts - Edison, NJ
03.2010 - 01.2015
- Authored, maintained, and distributed a myriad of financial and production reports including cash flow reports, invoices, purchase orders, contracts, vendor, and job files
- Ensured production agendas remained on track and within projected guidelines
- Conducted research using the internet and other resources in order to accommodate specific projects.
Camp Counselor
Camp Walden - Denmark, ME
05.2001 - 09.2002
- Helped write and implement a weekly schedule for a camp group
- Organized and lead a variety of small and large group activities each week which included arts and crafts, nature activities and songs
- Identified and responded to camper behavioral issues.
Marketing Specialist
Aldom GmbH
01.1998 - 04.2001
- Created sales presentations
- Prepared and provided reports on market trends, pricing, and new products
- Created advertisements and direct mail.
Education
None - Prerequisites for Occupational Therapy Assistant Program
Raritan Valley Community College
Associate's Degree - Liberal Studies
Union County College
01.2015
Prerequisites for Occupational Therapy Assistant Program -
Union County College
01.2013
BA in Marketing and Business Administration - Marketing and Business Administration
University of Gdansk
01.2002
Skills
- Caring and hardworking with excellent interpersonal and teamwork skills
- Proficient computer skills and the ability to address administrative concerns
- Fully Bilingual Polish/English
- CPR and AED certified
- Front Office
- Orthodontics
- Bilingual
- Front Desk
- Dentrix
- Insurance Verification
- Dental Knowledge
- Knowledge of Dental Insurance
- Dental Assessment Experience
- Office Administration
- Medical Terminology
- Attention to Detail
- Problem Solving
- Interpersonal Communication
- Conflict Resolution
- Active Listening
- Time Management
- Decision Making
- Adaptability
- Treatment Planning
- Financial Counseling
- Appointment Scheduling
- Customer Service
- Sales Techniques
- Multitasking
- Professionalism
- Computer Proficiency
- Organizational Skills
- Payment Collection
- Patient Relations
- Claims Processing
- Multitasking Ability
- Scheduling
- Patient Outreach and Follow-Up
Languages
Polish
Native or Bilingual
Timeline
Treatment Coordinator/Marketing Coordinator
Smile Solutions Orthodontics
05.2018 - Current
Treatment Coordinator
Diamond Braces Orthodontics
03.2015 - 05.2018
Administrative Assistant
Kitchen Experts - Edison, NJ
03.2010 - 01.2015
Camp Counselor
Camp Walden - Denmark, ME
05.2001 - 09.2002
Marketing Specialist
Aldom GmbH
01.1998 - 04.2001
None - Prerequisites for Occupational Therapy Assistant Program
Raritan Valley Community College
Associate's Degree - Liberal Studies
Union County College
Prerequisites for Occupational Therapy Assistant Program -
Union County College
BA in Marketing and Business Administration - Marketing and Business Administration
University of Gdansk
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