Summary
Overview
Work History
Education
Skills
Timeline
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Eva Perez

Flemingsburg,Ky

Summary

Committed and hardworking cashier with a knack for quick and accurate cash and card transactions. Experienced in efficiently processing transactions and providing excellent customer assistance. Dedicated to resolving issues, answering customer inquiries, and efficiently ringing up customers. A creative problem-solver with a strong background in customer service, possessing exceptional multitasking skills.

Overview

3
3
years of professional experience

Work History

Part Time Manager

Sims Dairy Queen
08.2021 - Current
  • Managed cash handling procedures, including deposits, change orders, and reconciliation of cash registers
  • Maintained high standards of cleanliness throughout the restaurant by implementing rigorous cleaning protocols
  • Conducted regular performance evaluations for staff, recognizing top performers and providing coaching for improvement
  • Resolved customer complaints promptly and effectively to maintain high levels of customer satisfaction
  • Managed and resolved conflicts among team members to maintain a positive work environment
  • Defined clear targets and objectives and communicated to other team members.
  • Cross-trained existing employees to maximize team agility and performance.

Cashier

Sims Dairy Queen
08.2021 - Current
  • Greet customers entering store and responded promptly to customer needs
  • Built relationships with customers to encourage repeat business
  • Operate cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Work flexible schedules and extra shifts to meet business needs
  • Prep food for store throughout breakfast and lunch time
  • Make and decorate cakes for custom orders
  • Answer questions about store policies and address customer concerns
  • Memorize recipes for each individual item on breakfast, lunch, and treat board
  • Performed cash, card, and check transactions to complete customer purchases.

Education

Bachelor of Accounting -

Maysville Community Technical College
Flemingsburg, Ky
08.2028

Skills

  • Working in fast paced environments
  • Money Handling
  • Customer Service Excellence
  • Time Management Skills
  • Prep
  • Staff Training
  • Refund Handling
  • Customer Relations
  • Complex Problem-Solving
  • Service Minded
  • Cooperative Attitude
  • Cake decorating
  • Decision making
  • Communication
  • Multi-tasking

Timeline

Part Time Manager

Sims Dairy Queen
08.2021 - Current

Cashier

Sims Dairy Queen
08.2021 - Current

Bachelor of Accounting -

Maysville Community Technical College

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