Rosmery Aldazabal Ortiz
Germantown,MD
Summary
Detail-oriented leader with experience in supervising teams and ensuring guest safety. Known for exceptional cleanliness and organizational skills, ready to leverage expertise in fast-paced environments to enhance operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Jersey Mike's Subs
Germantown, Maryland
12.2023 - Current
- Conducted inventory counts efficiently
- Place food orders correctly and in a structured manner
- Go to the bank to keep accurate change and drop off bank deposits
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Shift Leader
Jersey Mikes Subs
Germantown, Maryland
07.2023 - 01.2024
- Being able to lead shifts without the supervision of higher Management
- Had the role of delegating tasks towards crew members
- Supervised daily operations and ensured team adherence to company policies.
- Trained new staff on food preparation and customer service techniques.
Crew Member
Jersey Mikes Subs
Germantown, Maryland
08.2022 - 07.2023
- Maintained cleanliness and organization of food prep areas and dining space.
- Prepared sandwiches using fresh ingredients following company recipes.
- Provided excellent customer service by taking orders and answering questions.
Lifeguard
Continental Pools
Gaithersburg, Maryland
07.2022 - 09.2022
- Monitored pool activities to ensure guest safety and compliance with regulations.
- Responded quickly to emergencies, providing first aid and rescue support as needed.
- Maintained cleanliness of pool area, ensuring safe and welcoming environment for guests.
Education
High School Diploma -
Seneca Valley High School
Germantown, MD06-2024
Skills
- Working in fast paced environments
- Language Skills (bilingual)
- Problem Solving
- Cleanliness and organizational skills
- Multitasking
- ServSafe certified 2025-2030
- Knowledge on POS
- Cash Handling
- Food Preparation
- Inventory management
- Customer service
- Order processing
- Team leadership
- Staff training
- Time management
- Employee scheduling
- Employee supervision
- Task delegation
- Decision-making
Languages
Bilingual, English - Fluent, Spanish - Fluent
Awards
Several Honor Roll awards throughout High School, Thespian Society, National Junior Honor Society, Manager of the Period, Manager of the Region x4
Languages
Spanish
Professional
English
Professional
Certification
- ServSafe Certification
Timeline
Assistant Manager
Jersey Mike's Subs
12.2023 - Current
Shift Leader
Jersey Mikes Subs
07.2023 - 01.2024
Crew Member
Jersey Mikes Subs
08.2022 - 07.2023
Lifeguard
Continental Pools
07.2022 - 09.2022
High School Diploma -
Seneca Valley High School
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