Eva Petersen
Ogden
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Barista
Dutch Bros
Clinton UT
06.2025 - Current
- Prepared and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of work area, ensuring adherence to health standards.
- Engaged with customers to provide exceptional service and address inquiries effectively.
- Operated coffee-making equipment and maintained inventory levels for supplies.
- Adapted quickly to new menu changes and product promotions, enhancing customer experience.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Operated espresso machines and commercial coffee brewers to create beverages.
Front Desk Receptionist
Staybridge Suites Hotel
Lehi, UT
09.2023 - 01.2025
- Greeted guests upon arrival, ensuring a welcoming atmosphere and first-rate customer service.
- Managed room bookings and reservations using property management software to optimize occupancy rates.
- Assisted guests with inquiries and provided information about hotel amenities and local attractions.
- Coordinated check-in and check-out processes, enhancing efficiency and guest satisfaction.
- Collaborated with housekeeping to ensure timely room readiness for incoming guests, improving turnaround time.
- Handled guest complaints professionally, resolving issues promptly to maintain positive relationships.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Crew Member
Chick-fil-A
Lehi, UT
01.2023 - 09.2023
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction with orders and interactions.
- Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to maintain cleanliness and organization of dining area and kitchen.
- Assisted in training new crew members on operational procedures and customer service standards.
- Engaged with customers proactively, addressing concerns and providing solutions to enhance overall experience.
- Worked front counter, drive-thru and other areas.
Education
High School Diploma -
Utah Military Academy
Lehi Utah05-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Active listener
- Cleanliness
- Espresso machine operation
- Beverage preparation
- Coffee expertise
- Conflict mediation
- Speedy and efficient
- Hospitality and professionalism
Timeline
Barista
Dutch Bros
06.2025 - Current
Front Desk Receptionist
Staybridge Suites Hotel
09.2023 - 01.2025
Crew Member
Chick-fil-A
01.2023 - 09.2023
High School Diploma -
Utah Military Academy