EVA QUINTANA
Albuquerque,NM
Summary
Experienced candidate with diverse customer service background, extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Recognized for consistently delivering prompt and precise service, skilled at identifying and resolving customer complaints. Committed to exceptional customer service and maintaining an efficient and organized work environment. Friendly, approachable, and positive with excellent communication skills. Maintaining cleanliness. Dedicated to providing a pleasant customer experience and efficient service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
ADMISSIONS CASHIER / SNACK BAR CASHIER
SKATE-O-MANIA
05.2022 - 09.2024
- Monitored customer traffic and proactively addressed potential issues
- Provided product information and resolved concerns to assist customers
- Trained new cashiers in the use of cash registers and processing payments
- Followed all safety protocols while handling money
- Processed payments, returns, and exchanges
- Contributed to a positive work culture by actively participating in team meetings and sharing ideas for enhancing guest experiences throughout the facility.
- Developed strong relationships with repeat customers, ensuring they felt valued each time they visited the facility for an event or program registration process.
- Contributed to team success by assisting with opening and closing procedures, including balancing cash drawers and reconciling daily sales reports.
- Reduced wait times for customers by quickly processing payments and issuing tickets or receipts.
- Assisted patrons with seating by giving directions and lighting paths.
- Performed cash, card, and check transactions to complete customer purchases.
Education
HIGH SCHOOL DIPLOMA -
PECOS CYBER ACADEMY
Albuquerque, NM05.2026
Skills
- Quick Learner
- Efficient work ethic
- Multitasking proficiency
- Dependability
- Flexibility
- Stress Tolerance
- Accountability
- Conflict resolution techniques
- Multitasking
Certification
Food Handlers
Extracurricular Activities
MVP for BeProBeProud Trades Truck
References
References available upon request
Timeline
ADMISSIONS CASHIER / SNACK BAR CASHIER
SKATE-O-MANIA
05.2022 - 09.2024
HIGH SCHOOL DIPLOMA -
PECOS CYBER ACADEMY
Food Handlers
Similar Profiles
Alexandra CALOAlexandra CALO
Sales Assistant at MOBILE MANIASales Assistant at MOBILE MANIA
Jessica FerreyraJessica Ferreyra
Cashier / Customer Service at Bargain ManiaCashier / Customer Service at Bargain Mania
Swaraj JadhavSwaraj Jadhav
Finance Executive at GARVE CARS MANIA PVT LTDFinance Executive at GARVE CARS MANIA PVT LTD