Eva Ryant
Columbia,SC
Overview
11
11
years of professional experience
Work History
Inbound Specialist/ Performance Coach
Qurate Retail Group
Florence , SC
08.2010 - 12.2020
- Received inbound calls from customers, answered inquiries and provided relevant information.
- Provided customer service to existing clients and assisted with account maintenance.
- Resolved customer complaints in a timely manner by providing appropriate solutions.
- Entered customer data into the company database accurately and efficiently.
Associate Supervisor
Qurate Retail Group
Florence, SC
03.2010 - 12.2020
- Provided guidance and direction to team members on daily tasks.
- Maintained consistent communication with all levels of staff, ensuring that expectations were met.
- Monitored productivity, quality control, and safety regulations in the workplace.
- Resolved customer inquiries and complaints in a timely manner.
Education
Bachelor of Science - Business Administration And Management
Limestone College
01-2026
High School Diploma -
Lake City High School
Lake City, SC06-1990
Skills
- Live chat support
- Escalation management
- Reporting and analysis
- Returns handling
Timeline
Inbound Specialist/ Performance Coach
Qurate Retail Group
08.2010 - 12.2020
Associate Supervisor
Qurate Retail Group
03.2010 - 12.2020
Bachelor of Science - Business Administration And Management
Limestone College
High School Diploma -
Lake City High School