Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Eva Sanchez

Hockley,TX

Summary

Personable Assistant Branch Manager skilled at providing empowering team leadership while ensuring efficient and productive branch operations. Accustomed to offering actionable solutions for process optimization resulting in reduced corporate costs.

Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills.

Overview

8
8
years of professional experience

Work History

Assistant Branch Manager

Woodforest National Bank
06.2021 - Current
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Built rapport with account holders by reaching out with product recommendations and account updates.

Cashier/ Booth Operator

Arlan’s Market
06.2017 - 06.2021
  • Worked with customer service leaders and managers to meet customer needs
  • Kept customers happy by quickly processing payments and bagging purchases
  • Resolved guest complaints or issues, using resourceful problem-solving, sound critical thinking, and knowledge of company policies

Education

High School Diploma -

Waller High School
Waller, TX
06.2020

Skills

  • Customer service
  • Complex problem-solving
  • Banking
  • Financial software
  • Relationship building and management

Software

Excel

Word

Timeline

Assistant Branch Manager

Woodforest National Bank
06.2021 - Current

Cashier/ Booth Operator

Arlan’s Market
06.2017 - 06.2021

High School Diploma -

Waller High School
Eva Sanchez