Eva Schult
Jacksonville,FL
Summary
Dedicated and forward-thinking employee with over a decade of experience in delivering exceptional customer service. Proficient in various computer platform programs including Microsoft Office, Google Workplace, Teams, Salesforce, and SAP. Passionate about staying updated on the latest beauty trends and cosmetology practices. Known for creating an upbeat work environment through friendliness and personability. Committed to continuous learning and professional development.
Overview
9
9
years of professional experience
Work History
Hairstylist
Great Clips
03.2019 - 09.2024
- Managed daily salon operations by following open or close procedures, answering phones, maintaining cleanliness, laundry and thoroughly detailing in my clips notes for customer records.
- Performed shampoo, haircuts, styles, and treatments on all hair types
- Stayed in compliance with all state licensing and sanitation laws.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations using the five steps with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist. Including participating in a salon meetings, GCU certifications and offered classes.
Market Research Interviewer
SSRS
Remote
10.2021 - 08.2023
- Maintained accurate and organized interview data electronically using Google Office and Dropbox
- Collaborated with team members to develop and implement efficient record-keeping procedures for interview schedules and project documentation.
- Utilized strong attention to detail by review and verify interview data for accuracy and completeness.
- Maintained confidentiality of customer information and company procedures.
- Supported ongoing training initiatives by attending workshops and seminars related to market research interviewing techniques and methodologies.
- Recorded customer survey answers verbatim to achieve 100% accurate reporting.
- Followed strict guidelines to receive unbiased, unprompted responses.
Receptionist/Jr. Stylist
Elysian's Beauty Spa
03.2016 - 12.2017
- Scheduled appointments and maintained detailed client records using MindBody computer software
- Assisted with inventory management and record-keeping for retail products and supplies
- Demonstrated strong organizational skills by maintaining a clean and efficient work environment
- Performed full service applications of color, foils, glaze, extensions tape in and keratin, keratin treatments, haircuts on men women and children, blowouts and updos
- Performed makeup, lash, and waxing services.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Education
Cosmetology -
Paul Mitchell The School
Jacksonville, FLHigh School Diploma -
Matanzas Academy
Saint Augustine, FLSkills
- Adaptability
- Adobe
- Attention to Detail
- Canva
- Collaboration
- Communication
- Customer Service
- Data Entry
- Google Workspace
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Organization
- POS
- Problem Solving
- Product Knowledge
- Sales
- Time Management
- Windows
- Zoom
Timeline
Market Research Interviewer
SSRS
10.2021 - 08.2023
Hairstylist
Great Clips
03.2019 - 09.2024
Receptionist/Jr. Stylist
Elysian's Beauty Spa
03.2016 - 12.2017
Cosmetology -
Paul Mitchell The School
High School Diploma -
Matanzas Academy