Vallancia Jean
San Diego,CA
Summary
Throughout my time as a worker, I have learned different skills such as:
Dynamic and dedicated professional with a proven track record at Hilton, excelling in cleanliness and guest satisfaction. Recognized for adaptability and teamwork, I effectively trained staff, enhancing service quality. Skilled in critical thinking and problem resolution, I consistently foster positive environments while delivering exceptional care and support to clients.
Overview
6
6
years of professional experience
Work History
Hairstylist
Awa Hair Braiding
03.2022 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Maintained clean and organized work station, complying with health and safety standards.
Housekeeper
Lovemika Kaï
08.2024 - 11.2024
Hotel Housekeeper
Hilton
08.2024 - 11.2024
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
Waitress Trainer
Porfirio’s Coyoacan
11.2023 - 07.2024
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
- Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
- Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
- Increased overall restaurant performance through comprehensive staff training on menu items, upselling techniques, and company policies.
- Recognized for exemplary training skills by management, resulting in increased responsibilities and involvement in onboarding new employees.
- Established rapport with regular patrons, leading to increased repeat business for the establishment over time.
Retail Sales Associate
Tecno Mobile
10.2023 - 07.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Elderly Caregiver
Pulson Chama
04.2019 - 03.2023
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Education
Baccalaureate - Philosophy
Saint Jean
Haiti 09.2017
Skills
Quick learner
Adaptability
Adaptability
Teamwork and collaboration
Critical Thinking
Additional Information
I see myself as a versatile professional with experience in hospitality, food service, beauty, and caregiving.
I am known for delivering exceptional customer service, building strong client relationships, and adapting quickly to diverse environments while maintaining a focus on client satisfaction and support.
I am ready to learn any new skills and deliver a good performance to this job.
Languages
Spanish
Full Professional
Kreole
Native or Bilingual
French
Full Professional
English
Limited Working
Timeline
Housekeeper
Lovemika Kaï
08.2024 - 11.2024
Hotel Housekeeper
Hilton
08.2024 - 11.2024
Waitress Trainer
Porfirio’s Coyoacan
11.2023 - 07.2024
Retail Sales Associate
Tecno Mobile
10.2023 - 07.2024
Hairstylist
Awa Hair Braiding
03.2022 - Current
Elderly Caregiver
Pulson Chama
04.2019 - 03.2023
Baccalaureate - Philosophy
Saint Jean
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