Eva Sterna
Youngstown,OH
Summary
Hardworking Cashier experienced in cash handling, merchandise stocking, and customer service. Achieved high levels of accuracy and efficiency through strong organizational skills and attention to detail. Focused on enhancing customer satisfaction by delivering prompt and courteous service in fast-paced retail environments.
Overview
4
4
years of professional experience
Work History
Cashier
Discount Drug Mart
Strongsville, OH
08.2023 - Current
- Processed customer transactions accurately and efficiently at a retail location.
- Assisted customers with product inquiries and provided excellent service.
- Operated cash register and handled cash, credit, and debit payments.
- Maintained cleanliness and organization of checkout area for optimal efficiency.
- Stocked shelves with merchandise to maintain product availability. with merchandise to ensure product availability for customers.
- Ensured compliance with safety and health regulations within the store environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise to ensure product availability.
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
Food Service Worker
Bruegger's Bagels
Strongsville, OH
01.2023 - 03.2023
- Assisted customers with menu selections and provided friendly service.
- Served meals to customers in a friendly and courteous manner.
- Prepared and assembled sandwiches and bagels efficiently for customer orders.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Maintained order and cleanliness of work areas to conform with health codes.
- Stocked supplies and ingredients to ensure availability during busy periods.
- Followed food safety guidelines to ensure health standards were met consistently.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Operated cash register, processing transactions accurately and promptly.
- Operated cash register to process cash, check, and credit card transactions.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
Cashier
Marcs
Strongsville, Ohio
05.2022 - 01.2023
- Operated cash register and handled cash, credit, and debit payments.
- Processed customer transactions accurately and efficiently at a retail location.
- Accepted cash and credit card payments, issued receipts and provided change.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of checkout area for optimal efficiency.
- Stocked shelves with merchandise to ensure product availability for customers.
Education
Strongsville High School
Strongsville, OhioSkills
- Cash register operation
- Liquor law compliance
- Cash handling
- Receipt handling
- Drawer balancing
- Order taking
- Inventory management
- Customer service
- Customer assistance
- Returns processing
- Merchandise exchange
- Food safety compliance
- Cleaning and sanitizing
- Clear communication
- Active listening
- Conflict resolution
- Team collaboration
- Professionalism and courtesy
- Complex Problem-solving
- Basic math
- Liquor law compliance
- Basic math
Timeline
Cashier
Discount Drug Mart
08.2023 - Current
Food Service Worker
Bruegger's Bagels
01.2023 - 03.2023
Cashier
Marcs
05.2022 - 01.2023
Strongsville High School