Eva Teneus
Coral Springs
Summary
Dynamic and results-driven professional with experience at McDonald's, excelling in customer service and order entry. Recognized for enhancing customer satisfaction through effective communication and problem-solving skills. Proven ability to manage inventory and collaborate within teams, consistently delivering exceptional service and maintaining food safety compliance.
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.
Overview
2
2
years of professional experience
Work History
Crew Team Member
McDonald's
Coral Springs
03.2023 - Current
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Stocked shelves and cases with new or transferred items.
- Fielded hundreds of customer requests on daily basis varying in complexity and volume with urgency and professionalism.
- Presented orders to guests within anticipated service times.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Greeted customers and cultivated positive experiences in line with company standards.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
Education
High School Diploma -
Coral Springs High School
Coral Springs, FL07-2023
Some College (No Degree) -
Broward College
Coconut Creek, FLSkills
- Order entry
- Inventory management
- Point-of-sale operation
- Food safety compliance
- Team collaboration
- Effective communication
- Customer service
- Initiative-taking
- Ordering procedures
- Teamwork and collaboration
Timeline
Crew Team Member
McDonald's
03.2023 - Current
High School Diploma -
Coral Springs High School
Some College (No Degree) -
Broward College