EVA TOUBIA
Summary
- Experienced IT project manager skilled in overseeing projects from inception to completion while adhering to time and budget constraints
- Skilled in operations, identifying growth opportunities, and making focused decisions in dynamic environments
- Proficient in analyzing complex data and contributing valuable insights to project management
- Fluent in English and French, received Certified ScrumMaster (CSM) certification.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Donor Communications Project Manager
LIVING ON THE EDGE WITH CHIP INGRAM
San Jose, CA
04.2023 - 06.2023
- Developed donor-facing marketing campaigns, including mid-year fundraiser, boosting donations by 30%
- Assisted in fostering a cohesive, cross-functional team post-management transition
- Managed 4-5 monthly email campaigns, raising donor visibility by 25%
- Optimized Asana for comprehensive project oversight and management
Associate IT Project Manager
CONGA
San Mateo, CA
07.2019 - 12.2021
- Coordinated multiple projects: program implementation, system and contract migration
- Implemented Apttus CPQ and CLM systems via JIRA, Zephyr, Salesforce, increasing productivity by 15%
- Led project merging information post-acquisition and managed system functionality and user acceptance testing prior to each go-live
- Exceeded customer expectations through clear communication and protocol execution
Web Editor & Social Media Marketing Manager
TABITHA REACH
San Jose, CA
07.2019 - 12.2021
- Managed website, content creation, and social media across all platforms
- Approved content for website and social media, expanding reach by 25%
Intern Program Manager's Assistant
PROMYSYS, LLC
San Jose, CA
01.2019 - 02.2019
- Contributed to the migration from Microsoft Dynamics to Salesforce Sales Cloud
- Achieved project goals through strategic methods, enhancing system migration processes
Intern Broker's Assistant
A. FRANCOIS DERENDINGER INSURANCE AGENCY, INC.
Saratoga, CA
06.2018 - 08.2018
- Acquired significant contacts and accounts through key project management
- Digitized customer paper files into Salesforce cloud to meet company needs
Education
MBA - Business Administration And Management
California State Polytechnic University, Pomona
Pomona, CA05.2022
Bachelor of Science - E-commerce & Operations Management
California State Polytechnic University, Pomona
Pomona, CA05.2019
Skills
- IT Project Management
- Process Improvement
- Data Collection & Analysis
- SDLC
- Operations & Budgeting
- Scrum & Agile Project Management
- UAT Testing Coordination
- Change Management
- Asana
- MS Project
- Salesforce
- JIRA
- MS Office Suite
- Google G Suite
- Apttus/Conga CLM & CPQ
- SaaS
Certification
- Certified ScrumMaster (CSM), ScrumAlliance - Nov 2022
- Apttus 201 CLM Essential Certification, Conga - 2019
- Apttus 201 CPQ Product Certification, Conga - 2019
Languages
French
Native or Bilingual
Arabic
Elementary
Timeline
Donor Communications Project Manager
LIVING ON THE EDGE WITH CHIP INGRAM
04.2023 - 06.2023
Associate IT Project Manager
CONGA
07.2019 - 12.2021
Web Editor & Social Media Marketing Manager
TABITHA REACH
07.2019 - 12.2021
Intern Program Manager's Assistant
PROMYSYS, LLC
01.2019 - 02.2019
Intern Broker's Assistant
A. FRANCOIS DERENDINGER INSURANCE AGENCY, INC.
06.2018 - 08.2018
MBA - Business Administration And Management
California State Polytechnic University, Pomona
Bachelor of Science - E-commerce & Operations Management
California State Polytechnic University, Pomona