Eva Williams
Edinburg,VA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Equipment Associate
United Rentals
Manassas, VA
12.2022 - 05.2024
- Ensured that the quality of the product and service meet company standards
- Improved customer satisfaction by finding creative solutions to problems
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Assisted mechanics by working on machines and completing RDI checks.
Scale House Clerk
Prince William Metal Recycling
Manassas, VA
05.2022 - 12.2022
- Assisted an average of 60 customers a day to meet their needs and order requirements.
- Improved customer satisfaction by finding creative solutions to problems
- Answered an average of 10 phone inquiries a day to confirm prices, manage customer accounts.
HVAC Technician
United Air Temp
Lorton, VA
08.2021 - 05.2022
- Accepted and completed cash, check and credit card payments
- Accomplished sales goals by engaging customers, providing exemplary service and promoting special items
- Achieved consistently high customer scores due to exceptional service.
Customer Service Representative
Continuum Global Solutions
Frostburg, MD
11.2020 - 07.2021
- Provided excellent service and attention to customers through phone conversations
- Accomplished sales goals by engaging customers, providing exemplary service and promoting special items.
Customer Service Associate
Home The Home Decor Superstore
Manassas, VA
09.2020 - 11.2020
- Assisted clients, visitors, and customers to meet their needs and order requirements
- Assisted with organization and cleaning to maintain tidy store appearance
- Checked store shelves to determine items requiring immediate restock.
FedEx Package Handler
FedEx Ground
Manassas, VA
06.2020 - 08.2020
- Conducted visual inspections and checked for damages on customer packages
- Compared shipment contents with paperwork to support inventory accuracy and records management.
Associate
Walmart Supercenter
Harrisonburg, VA
02.2020 - 07.2020
- Assisted clients, visitors, and customers to meet their needs and order requirements
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution
- Assisted with organization and cleaning to maintain tidy store appearance.
Backline Cook/Cashier
Arby's
Harrisonburg, VA
11.2019 - 01.2020
- Accepted transaction payments, making change for cash payments and processing credit cards, and debit cards
- Adhered to all company food, safety, quality and sanitation policies on the back line
- Worked front register and drive-through.
Cashier
Dairy Queen
Bridgewater, VA
09.2019 - 11.2019
- Assisted clients, visitors, and customers to meet their needs and order requirements
- Accepted transaction payments, processing cash payments, credit cards, and debit cards.
Education
Manassas, VA
06.2019 - 09.2019
Took a break from work for High School finals and College preparation
Cashier
Harris Teeter
Manassas, VA
02.2019 - 05.2019
- Worked front register
- Organized end caps near registers.
Education
High School Diploma -
Osbourn Park High School
Manassas, VA06.2019
Skills
- Problem-Solving
- Time Management
- Attention to Detail
- Data Entry
- Call center experience
- Computer Proficiency
- Money handling abilities
- Microsoft Excel
Accomplishments
- Achieved $1,000 goal through effectively helping with Key Club fund raising events.
- Created Excell spreadsheet to assist in tracking material weights and categories for accurate pay outs when systems were down
Timeline
Equipment Associate
United Rentals
12.2022 - 05.2024
Scale House Clerk
Prince William Metal Recycling
05.2022 - 12.2022
HVAC Technician
United Air Temp
08.2021 - 05.2022
Customer Service Representative
Continuum Global Solutions
11.2020 - 07.2021
Customer Service Associate
Home The Home Decor Superstore
09.2020 - 11.2020
FedEx Package Handler
FedEx Ground
06.2020 - 08.2020
Associate
Walmart Supercenter
02.2020 - 07.2020
Backline Cook/Cashier
Arby's
11.2019 - 01.2020
Cashier
Dairy Queen
09.2019 - 11.2019
Education
06.2019 - 09.2019
Cashier
Harris Teeter
02.2019 - 05.2019
High School Diploma -
Osbourn Park High School