Summary
Overview
Work History
Education
Skills
Volunteer Experiences
Timeline
Generic

Evagelia Stavropoulos

Hamilton,NJ

Summary

An experienced result driven team leader managing, organizational, planning and communicational skills. Adequately handling conflicted situations in a peaceful demeanor to exceed customer's satisfaction. Result wining conduction of employee training of high performance meeting companies missions. Proficient in exercising decision-making skills and judgment to amplify the success within the business promoting a positive environment.

Overview

5
5
years of professional experience

Work History

Manager

Flying Pig Tavern and Tap
2022.12 - Current

- Proficient in handling and accomplishing tasks within appropriate timeframes.

- Able to increase customer satisfaction by ensuring high-quality service, ensuring open lines of communication, and resolving conflicts properly.

- Trained new and existing employees to amplify performance to serve customer satisfaction.

- Educated in POS system to properly place orders, handle complementary items and manage billing.

Server

The Arts Ballroom
2019.08 - Current

- Maintained multiple departmental areas with in large groups

- Providing excellent communication with staff members during busy shifts to ensure an efficient shift and outstanding teamwork.

- Enhanced customer satisfaction by providing them with personalized service when serving food and beverages.

Server

The Grand Marquis
2020.07 - 2022.05

- Executed in opening and closing responsibility to ensure the dining area was prepared for adequate service transactions.

-Over seized dining rooms to ensure customers satisfaction while obtaining feedback on overall customers contentment.

- Worked diligently in helping out other staff members to ensure quality service within the establishment.

Education

Bachelor of Arts - Health Professions

Temple University
Philadelphia, PA
12.2023

Skills

  • Team Leadership
  • Time Management
  • Complex Problem-Solving
  • Verbal and written communication

Volunteer Experiences

Temple University hospital: At Your Service

 -  Conducted non-clinical rounding inpatient and outpatient units within the hospital.

-  Enhanced patient satisfaction by listening to patient needs and ensuring open lines of communication.

-  Assisted health professionals with  patients responsibilities to ensure safety protocol.

-  Assured team assist in meeting patient requests.

-  Delivering status updates to patient family's.


St. George Greek Orthodox Youth Association 

-  Held multiple positions: treasure, secretary, historian, and vice president.

-  Worked with multiple outreach programs in underprivileged areas to help the community.

-  Assisted in planning and organizing multiple fundraising events for the church and its community members.

-  Worked with other church members to implement and communicate ideas for our community and church.



Temple University: Phi Sigma Sigma

-  Assisted in multiple fundraising events to raise money and school supplies for underprivileged schools and children within the area.

-  Volenteered within the sorority to implement and create open ideas for fundraising events.



Timeline

Manager

Flying Pig Tavern and Tap
2022.12 - Current

Server

The Grand Marquis
2020.07 - 2022.05

Server

The Arts Ballroom
2019.08 - Current

Bachelor of Arts - Health Professions

Temple University
Evagelia Stavropoulos