An experienced result driven team leader managing, organizational, planning and communicational skills. Adequately handling conflicted situations in a peaceful demeanor to exceed customer's satisfaction. Result wining conduction of employee training of high performance meeting companies missions. Proficient in exercising decision-making skills and judgment to amplify the success within the business promoting a positive environment.
- Proficient in handling and accomplishing tasks within appropriate timeframes.
- Able to increase customer satisfaction by ensuring high-quality service, ensuring open lines of communication, and resolving conflicts properly.
- Trained new and existing employees to amplify performance to serve customer satisfaction.
- Educated in POS system to properly place orders, handle complementary items and manage billing.
- Maintained multiple departmental areas with in large groups
- Providing excellent communication with staff members during busy shifts to ensure an efficient shift and outstanding teamwork.
- Enhanced customer satisfaction by providing them with personalized service when serving food and beverages.
- Executed in opening and closing responsibility to ensure the dining area was prepared for adequate service transactions.
-Over seized dining rooms to ensure customers satisfaction while obtaining feedback on overall customers contentment.
- Worked diligently in helping out other staff members to ensure quality service within the establishment.
Temple University hospital: At Your Service
- Conducted non-clinical rounding inpatient and outpatient units within the hospital.
- Enhanced patient satisfaction by listening to patient needs and ensuring open lines of communication.
- Assisted health professionals with patients responsibilities to ensure safety protocol.
- Assured team assist in meeting patient requests.
- Delivering status updates to patient family's.
St. George Greek Orthodox Youth Association
- Held multiple positions: treasure, secretary, historian, and vice president.
- Worked with multiple outreach programs in underprivileged areas to help the community.
- Assisted in planning and organizing multiple fundraising events for the church and its community members.
- Worked with other church members to implement and communicate ideas for our community and church.
Temple University: Phi Sigma Sigma
- Assisted in multiple fundraising events to raise money and school supplies for underprivileged schools and children within the area.
- Volenteered within the sorority to implement and create open ideas for fundraising events.