Timothy Baker
Westampton,NJ
Summary
Hardworking Bartender with management experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Committed to building customer base by providing positive service experiences. Personable, hardworking professional with over 25 years of experience in customer-facing roles. Well-versed in food safety, mixology, and industry best practices.
Overview
20
20
years of professional experience
Work History
Head Bartender
The Flying Pig Tavern And Tap
01.2023 - Current
- Assisted in event planning and execution, delivering memorable experiences for private parties and corporate functions.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Served high customer volumes during special events, nights, and weekends.
- Promoted special events through social media platforms, generating buzz around themed nights or guest appearances.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved problems, improved operations and provided exceptional service.
Bartender
TGI Fridays
05.2004 - Current
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Helped management plan and serve bar menu exceeding customer expectations.
- Developed and maintained courteous and effective working relationships.
Server Manager
Garden State Diner
02.2015 - 03.2020
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Developed strong rapport with clientele through excellent interpersonal skills, fostering repeat business.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
High School Diploma -
Pemberton Township High School
Pemberton, NJSkills
- Customer Service
- Performance Improvement
- Clear and effective communication
- Highly reliable
- Honest and Dependable
- Customer service expertise
- Group reservations management
- Alcohol Safety Knowledge
Timeline
Head Bartender
The Flying Pig Tavern And Tap
01.2023 - Current
Server Manager
Garden State Diner
02.2015 - 03.2020
Bartender
TGI Fridays
05.2004 - Current
High School Diploma -
Pemberton Township High School
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