Summary
Overview
Work History
Education
Skills
Timeline
Generic

Evaleen Broady

Jacksonville

Summary

Adept at behavior redirection and care plan assessment, I significantly enhanced client well-being at World of Joy and Caring. My proactive approach and ability to foster community activities have been pivotal in promoting independence and emotional support, underscoring my commitment to excellence in direct care and customer service.

Overview

25
25
years of professional experience

Work History

Med-Technician/Direct Care Worker

Turnaround Retreat
Jacksonville
01.2024 - 10.2024
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Monitored vital signs, including blood pressure, temperature and pulse rate.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.

Direct Care Worker

World of Joy and Caring
Jacksonville
08.2024 - Current
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Participated in team meetings regarding client progress or concerns raised by family members.
  • Monitored health and well-being of clients and reported significant health changes.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.

Monitored clients' activity levels and helped prevent sedentary behavior.

Customer Service Representative

Walmart
Lagrange
09.2023 - 12.2023
  • Used approved scripts to de-escalate angry customers during telephone interactions.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Developed strong relationships with customers by providing personalized assistance and support.

Paraprofessional

Family Youth Achievement Center
Littleton
10.1999 - 11.2010
  • Monitored student attendance records and reported any discrepancies to appropriate personnel.
  • Backed up lessons with personal support, small group instruction and hands-on activities.
  • Instructed students on usage and care of equipment to prevent injuries.

Education

High School Diploma -

Northampton County West
Gaston
06-1992

Skills

  • Behavior redirection
  • Community activities
  • Care plan assessment
  • Client documentation

Timeline

Direct Care Worker

World of Joy and Caring
08.2024 - Current

Med-Technician/Direct Care Worker

Turnaround Retreat
01.2024 - 10.2024

Customer Service Representative

Walmart
09.2023 - 12.2023

Paraprofessional

Family Youth Achievement Center
10.1999 - 11.2010

High School Diploma -

Northampton County West
Evaleen Broady