EvaLynn Rogers
Witbeck's Family Foods
Clare,MI
17
years of professional experience
Detail-oriented manager specializing in vendor team development and inventory management. Works well with other department managers to find solutions to problems. Knowledgeable about product locations within the store, as well as expected delivery dates and times of vendor-received shipments. Concise and prompt speaker when asked for assistance or when seeking assistance. Prompt and efficient when handling tasks received by other departments.
Work History
Scan Department Manager
4 Years 11 Months- Trained and mentored staff on efficient inventory management techniques and best practices.
- Implemented process improvements that streamlined workflow and enhanced team productivity.
- Analyzed sales data to identify trends, informing strategic inventory decisions and promotions.
- Developed training materials to enhance staff knowledge on product offerings and customer service skills.
- Fostered a collaborative work environment, encouraging open communication among team members for operational success.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Established clear performance expectations for staff members which led to increased accountability.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Negotiated with suppliers to secure cost-effective purchasing agreements, impacting bottom line positively.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
- Coordinated training programs for new employees, significantly reducing learning curve and enhancing productivity.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
Cashier
17 Years- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service to enhance shopping experience and foster loyalty.
- Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
- Assisted in training new cashiers on operational procedures and store policies.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Performed cash, card, and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma
- Honoree of [Graphic Arts & Design
Skills
Customer service
Staff management
Team leadership
Team supervision
Problem-solving
Training and mentoring
Decision-making
Coaching and mentoring
Vendor relationship management
Computer skills
Professional and courteous
Retail
Timeline
Scan Department Manager
Witbeck's Family Foods
07.2021 - CurrentRead More
Cashier
Witbeck's Family Foods
06.2009 - CurrentRead More
Farwell High School
High School Diploma
Read More