Evan Arellano
Nassau,NY
Summary
Energetically propelled Disney's guest experience to new heights with exceptional communication and technical aptitude, enhancing safety and service standards. At LEGOLAND, led parking operations, showcasing time management expertise and a knack for fast learning. Achieved significant improvements in guest satisfaction and operational efficiency, embodying a strong academic record and a commitment to excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Disney College Program Intern
Disney
Orlando, FL
10.2024 - 05.2025
- Provided exceptional customer service to guests while ensuring safety protocols were met.
- Organized merchandise displays in retail stores to ensure optimal presentation.
- Created a welcoming environment for guests by greeting them upon arrival and providing directions when needed.
- Collaborated with other teams to ensure smooth operations within the park.
Admissions Host/ Parking Lot Lead
LEGOLAND
Goshen, NY
04.2022 - 08.2024
- Greeted guest and provided information about parking fees, regulations, and services.
- Assisted guest with finding available spaces in the lot.
- Collected payments for parking fees from customers.
- Enforced rules regarding illegal or improper parking of vehicles.
- Patrolled the lot regularly on foot or by vehicle to identify potential security issues or violations of policy.
- In charge of all other employees within the parking lot. Made sure to give their jobs for the day and gave them their breaks
- Observed safety protocols at all times while performing job duties.
- Cleaned up litter in designated areas as needed throughout shift.
Education
Bachelor of Science - Business Administration
SUNY, Cortland
Cortland, NY05-2027
High School Diploma -
Washingtonville High School
Washingtonville, NY06-2023
Skills
- Technical aptitude
- Exceptional communication
- Time management expertise
- Scheduling
- Spreadsheet tracking
- Strong Academic Record
- Fast Learner
- Job shadowing
Certification
- Certified Medical Assistant
Timeline
Disney College Program Intern
Disney
10.2024 - 05.2025
Admissions Host/ Parking Lot Lead
LEGOLAND
04.2022 - 08.2024
Bachelor of Science - Business Administration
SUNY, Cortland
High School Diploma -
Washingtonville High School
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